Cari Hotel di Switzerland

"An awesome place with fantastic views of the Alps…… Daniele at the front desk was super friendly and helpful. The rooms were very clean. Breakfast was very good too. Highly recommended. "

"I made a mistake while booking and I couldn’t make it on the date of checking in. It happened to me while I booked for Cancun trip as my flight was over night so I booked extra day to make sure I can check in whenever I needed. However this hotel sold my room to other people because I didn’t come on the first day. I even used Expedia try to contact them but on the day I arrived, they said they have no room, my daughter is 1 year old and crying because she is hungry and need to change diapers....

"Upon arrival on the Thursday, we were informed that the pool, sauna, jacuzzi etc were closed for renovation. We were not informed of this at any point during booking/prior to arrival. However we were assured we’d be able to use a local rival hotel’s facilities on Saturday and Sunday. We were unable to use them at all on Thursday or Friday. On the Saturday morning, we were informed that as we were not a “priority customer”, we were only able to use the facilities at Park Hotel until 3PM....

"Bit older property but nice location and views."

"For the price we expected something more clean organized and better. No A/C, the shower is very small. Overall not the best experience."

"Very friendly and helpful staff. Restaurants and coffee bars nearby."

"nice hotel."

"Fantastic spa, great location and the kids were super happy playing in the bowling alley. "

"Excellent hotel. Lovely, helpful staff both at Reception and Concierge. Amazing breakfast and lots of options available. Spa was simply wonderful and very relaxing and calm. Room was beautiful and overlooking the golf course. Had a wonderful stay. Will definitely recommend."

"everything including breakfast were perfect, albeit room is a bit small but ok."

"The hotel itself was good and looked taken care of. The view was indeed incredible and the spa was super nice. We booked a couple massage and it was very good as well. The breakfast was normal, although it lacked some healthy options. There was eggs, sausages, bacon… but a choice of 2 vegetables and simple avocado on toast were an extra for example. The restaurant (Radicci Gourmet) was terrible. The dishes were sent back to the kitchen almost untouched and the only good part of the meal was...

"I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day...

"Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage. Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable. Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride...

"No amenities, air condition did not work, staff was less than helpful and no laundry as advertised. Pretty plain and outdated with dirty carpet"

"Let me begin by saying that this is one of the most beautiful resorts in the world! The architecture is fantastic with private balconies on every room which allow personal, gorgeous views that one will never forget. Built at the turn of the twentieth century, the property has been maintained well. Considering that the resort sits atop a very high peak overlooking a beautiful lake in the Alps, that is no small feat. The interior has been well preserved, shiny and clean. The rooms are clean,...