"Hotel is on edge of the Canal Walk and the large Century City mall with many restaurants. The buffet breakfast was excellent and the small restaurant, “Slate” offered up small meals. Buffet staff worked hard each day, yet were welcoming and smiling even with large groups overflowing the large room. Pool was large, clean and had lounges and umbrellas. The hotel was exactly what we anticipated but for the front desk reception who seemed incapable of solving small problems (needed 3-prong plug for charging and epac machine) as my husband was ill on arrival. At dusk the four ‘managers’ with no other customers, told this senior to go to the mall and get one when I had no idea where I was, even, let alone head off on my own. The Operations Manager immediately was in contact when he heard of our difficulty which we appreciated. No hesitation in recommending this facility."
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