"This property on the face value because of its cleanliness, great maintenance would qualify as a 4 star all inclusive resort. But being an avid traveler with a YouTube travel “Sonny’s travel adventure “ I know for sure that this hotel does not meet up to the standards of a 4 star all inclusive. For one the breakfast and lunch food choices are repetitive who plans this menus should be fired. As to customer service the staff are very nice people but need proper customer service training to bring them up to a 4 or 5 star rating as they do have the potential. Though advertised as having one they do not have a hot tub( there is a tub but it’s an extension of the pool on the adult side)
The property does a great job of utilizing its limited parking. It is very safe with great security. The manager Stephon was very helpful and accommodating.
The location is great as you can get to most part of the island. The beach at the hotel is disappointing but there are so many great beaches close by that you really don’t need it.
Overall though great accommodation but the food choices were limited and I paid too much for it compared to other all inclusive in DR, Jamaica, Costa Rica, etc"