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"Our stay at Gran Meliá Arusha was simply outstanding and far exceeded everything we could have imagined. From the very first moment, the hotel impressed us with its elegance, tranquility, and breathtaking natural setting. We were lucky to stay in a room with stunning views of Mount Meru, waking up every morning to an absolutely magical landscape. The infinity pool is spectacular, perfectly integrated into the surroundings and ideal for relaxing after a day of adventures. The gardens are lush, impeccably maintained, and simply beautiful, creating a peaceful oasis that makes you forget the outside world. But what truly made our experience extraordinary was the exceptional level of personalized service, especially from Daniel Ramos, Guest Experience Manager. His dedication went far beyond what anyone could expect. When I lost a personal object that seemed almost impossible to recover, Daniel did not stop until he found it. His effort, persistence, and genuine care turned a stressful situation into a story with a perfect ending. This level of attention and humanity is rare to find and made us feel truly valued as guests. Gran Meliá Arusha is not just a luxury hotel with stunning facilities—it is a place where people truly make the difference. We will forever be grateful for this unforgettable experience and we cannot recommend this hotel highly enough. We will definitely return. "

"Staff was attentive and warm/friendly. The service and food were both excellent. The room was clean, beautiful, and comfortable. I would highly recommend this hotel! "

"Friendly staff and delicious food. Room was lovely and spacious. Airport shuttle was comfortable and very prompt. Only negative was that there were not enough loungers at the pool."

"We loved staying at Kibo Palace. Everyone was very supportive of our every need. Lovely hotel with lovely staff. They tried very hard to anticipate our wants. The chefs fixed oatmeal for breakfast and made me very happy. "

"My stay at Le Parlour was great for my one night and just what I needed. The staff was nice and attentive to my needs. Very friendly staff. I would definitely stay at Le Parlour again. "

"This was a wonderful zen stop for us in Kilimanjaro. The staff treated us like family and the food and drinks were amazing. "

"Very nice property in terms of cleanliness, staff courtesy and excellent location. On site swimming pool and the Ayurveda spa and massage facility adds value to the stay."

"The Mt Meru hotel was the perfect place to stay before our safari. The staff were extremely helpful and pleasant as well. We would definitely choose it another time. Thank you!"