"The room was always cleaned when we went out for more than an hour. The bathroom and showers to. I did some simple stretches in my room to hang out with my spouse who didn't want to sit in the gym. Under the bed was spotless, they get all the corners. We did not have a balcony room but our view was still wonderful. Two birds hung out every morning in front of our window. We would make stories about them. The little things make you love it. Decent channels for a variety of tastes. The food in the resort was delicious every time. That breakfast menu is a winner. Everything fresh, beautifully plated, and delicious. Rajat, a chef at the Koi went out of his way to ensure we got the lobster dinner the night before we had to leave since it was due to be the special the day after we would be gone. That is above and beyond service, coming out personally to check that it was up to our standard. Edris was a lovely woman who worked in the Kois restaurant areas. I collected local fruits randomly that looked ripe and she would talk to my husband and I about them. Demonstrate how to open some of them like the almond fruit, and cut it up for us to enjoy. So knowledgeable and patient and happy to be of service. Sophia who massages in the spa is out of this world. I received the koi signature massage and the foot reflexology. She did not tire that whole 90 minutes. She listens to your requests and pain history. Relaxing. Kimberly and Stephanie who we mostly saw work up front are so helpful."