Cari Hotel di Puerto Plata

"Si el personal muy amable "

"Overall, great trip but felt additional instructions would be helpful. I ran out of toilet paper, and needed more towels but no number to dial for service,and had to go out to find someone. The blue towels in the room, I didn't realize those were the pool/beach towels since we only had 2 white towels. I also didn’t know it’s a carnival cruise drop off and they get some amenities as well, like at the beach. The biggest one was the elevator, my room was on the 3rd floor and I had my 80 yrs old mom...

"Yes but not enough options "

"Muchas cucarachas en el área del restaurant "

"Needs new management ! Was placed in the wrong area & the food just the worst "

"Excellente experiencia. Los restaurantes a la carta Mexicano y dominicano son exquisitos "

"Poor treatment by the staff. Air conditioning and electricity weren’t working in the room, the bartender was terrible and my family and I were ignored by them many times. This is the first time I have an experience like that "

"Amazing food delicious "

"Family and budget friendly. Welcoming, kind and helpful staff."

"I recently stayed at the Viva Wyndham all-inclusive hotel and had a mixed but overall decent experience. Starting with the positives, the room was very clean and well-maintained throughout my stay, which made a great first impression. The air conditioning worked exceptionally well—definitely a big plus, especially in the warmer climate. The staff truly stood out; everyone I interacted with was friendly, welcoming, and eager to help, which added a lot to the overall experience. The hotel also has...

"Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)"

"I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind,...

"Very good!"

"Excelentes todos 10 de 10"

"Rooms were clean and the bed was very comfy! The staff made the stay much more than expected. They became like family. They were very attentive and patient with us through the language variances. The chef Chickie was excellent and would alter the menu as requested. Anna the housekeeper went beyond to ensure things were cleaned. Moises and Gleni also were over the top in providing the utmost service. The property is not on the beach (they have a shuttle daily) but in a safe area. I would walk...

"The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. "

"Friendly staff and good customer service. Clean room and dinner at restaurant was good. "

"The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking."

"lovely property, I will stay there again! the beach, pool, location, service - really great job team! "