Puerto Plata Hotels with shuttle

"Be careful they said they had a promotion for the bubble rentals that included food. Once I got there in person, they denied it. I spoke to several people and no one would help. The venue blamed Expedia and Expedia blamed the venue. Still working with Expedia to see if they can help with issue, but I am just told it was sent to support and I didn’t hear back. Also it’s best to have your own car, they have limited shuttle support and we had to walk a lot and far. The staff was very friendly and helpful and food was good. This was my second time staying here. But the management lost my trust. Also they will not take American Express credit card at the venue."

"I didnt have a drink from the bar the property was quiet and staff were good with limited English. "

"Todo cerca y muy buenas atenciones "

"Great location. Close to everything. Staff is very helpful. Good breakfast and bar. I would definitely go back myself or recommend to anyone. "

"The beach was absolutely amazing. The food was great. The staff was spectacular, and their customer service was impeccable. The room was kept clean every day. "

"The beach view was good, there were a few stray dogs and constantly being asked to buy things. The room was outdated and the television did not work. The bed was extremely hard and bathroom was small, the shower filled up with water during my shower and would overflow. "

"Really nice resort, all inclusive!! Beach was very clear and staff were very friendly"

"Loud music in pool area from visitors. Not relaxing for others. "

"Not needed "