"Avoid at all costs.
The photos online are completely misleading and do not reflect the actual condition of this hotel. We ended up leaving the same day and forfeiting our money because staying here simply was not an option.
The first red flag was at check-in. The front desk demanded payment of the city tax in cash only, despite many other hotels in the area accepting cards. There is no ATM on-site, so guests are forced to walk a couple blocks before they can even check in. We were also told we could not take our room keys outside and had to leave them at the front desk every time we left.
The room was extremely hot, dirty, and poorly maintained. There was splatter on the walls, stains on the sheets and curtains, dirt on the floor, and thick black mold in the shower. The AC did not cool the room down at all in the time we sat in the room.
The location did not feel safe, especially at night, and there was constant noise from traffic and honking outside.
After seeing the room, we decided to leave that same day. When we asked to check out, the staff became combative and refused any refund or even a partial refund. Only afterward did we notice the many negative reviews describing similar experiences.
One of the worst hotel experiences we’ve ever had."
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