Penrith City Council Vacation Rentals

"Lots to do. Close to many thimgs "

"Nice Hotel breakfast very good"

"Room was very dusty especially the wall behind the bed and for an asthmatic like me it was very bad. Front staff could do with some training in basic customer service skills. Great property otherwise and location is fantastic."

"Nil"

"Ample parking, friendly staff, clean rooms. not bad for short stays. "

"Clean and comfortable, would stay again. "

"Everything was really good except the wifi. Kept disconnecting in our room."

"Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability. The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop. Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel. Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified. The room itself was to be expected in terms of "budget" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service."

"Woke up three times from the late check out. "