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"We ended up not staying at this property. Per written instructions, we couldn't check in before 4 PM. We arrived at 4:15 PM. While we could access the building via a door code, there was no one inside, but the kitchen light was on, and someone had definitely been there. It was creepy. There was no vehicle in the driveway. We checked all the upstairs bedroom doors. All were locked. I called the contact number & spoke to the woman who apparently owns the property. I explained the situation. She was unable to give me an answer, though she was willing to charge me. I explained we had a place we needed to be & couldn't wait for whoever was supposed to be there to unlock doors. We waited a few more minutes. No one came, so I left her a message that since we were unable to check in, we were not staying & I expected NOT to be charged. The property was somewhat run down on the outside. There is no paved driveway. It's an old house on a busy street. What we could see of the inside had been painted & updated. While it looks like the picture on Expedia's website, it's a property that needs exterior work. This is clearly a case where the property owner is using the place for an income stream, but she is likely not living locally. The contact number is a Connecticut phone #, but she may not be living in CT. We were VERY disappointed with the property & the contact person. At this point it appears I have not been charged, which is what I expected! I would not recommend this B & B."