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Top Northside Hotel Reviews
Emerald Beach Resort
8/10 Good
"Very short walk from the airport terminal and taxis very conveniently located. Vintage Caribbean resort that is friendly and well maintained. Lobby is small but quaint. Staff are friendly and helpful. Small gift shop and coffee kiosks. Great pool. Beach is comfortable. Could use a bit more sprucing up. Restaurant/bar is reasonably priced. Food was better than average and a few dishes were outstanding. View was great. Our king room was very clean. Appropriately maintained. Housekeeping was daily and well done. Aircraft noise did not disturb us given how close the airport is. If you like a vintage resort at a very reasonable price, I highly recommend the Emerald Beach Resort."
Villa Island Paradise
8/10 Good
"The location was nice because you could walk to restaurants in town. Having two king beds was great. The place just wasn’t nearly as nice as the pictures depicted, so that was a let down. They do have beach chairs you can take to the beach, but they were rusted and partially broken and in pretty bad shape, although they still worked out. Overall the place was okay, just disappointed because we thought it would be a little nicer. The ac was also a little tricky to figure out and it was scorching when we arrived. But once we finally figured out how to turn on the window units we were able to get everything cooled down to a reasonable temperature."
Hampton by Hilton St. Thomas
8/10 Good
"The rooms were very nice and clean. The desk staff was good but not J'lisha needs a job that is not customer service. She is very perfunctory and not very forthcoming in friendliness, thorough instruction and customer service. She should act like she enjoys her job, even if she doesn't. I don't think we saw her smile or have a smile in her voice one time. The breakfast crew (all we encountered) were helpful and friendly each day. One lady, whose name I'm sorry I forget, was amazing. I retired from a hospital in patient services, so I know customer satisfaction and service recovery. Each day she greeted guests and circulated asking how things were and what could be done better. She always had her pulse on the customer. Amazing, I hate I can't recall her name to give her a proper compliment. She had a short haircut if that helps narrow identification. I hated that rooms are only serviced once every 4 days. We called for towels but they never came. We had to go to the desk for towels and toilet paper. My only other complaint is that there was a fire drill during our stay. No announcements were made before or after. They should forewarned the guests of the upcoming drill. or even made an announcement during or after. As it happens, guests heard the alarm go off, stepped into the hallways to see the fire doors shut and got no instruction or explanation. J'Lisha acted as though the guests were a bother that were asking questions."
Bunker Hill Hotel
10/10 Excellent
"Historically charming! I will definitely be coming back and this is where ill stay :)"
The Westin St. Thomas Beach Resort & Spa
10/10 Excellent
"The Westin was a lot of fun to stay at. The room was nice, there were a lot of pool options based on the vibe you were looking for. Activities booked through the hotel were fun and convenient as well."
Mafolie Hotel
10/10 Excellent
"I love mafolie hotel I will come back again ."
The Ritz-Carlton, St. Thomas
10/10 Excellent
"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly recommend the Ritz in St Thomas and would definitely return for another visit."
Windward Passage Hotel
10/10 Excellent
"Todo perfecto"
Buoy Haus Beach Resort St. Thomas, Autograph Collection
8/10 Good
"The location and the hotel and pools are beautiful, but the staff in the restaurants are not consistent, especially for the price you pay to stay, the taxes, cost of food and service charges. They are slow and forgetful. Abby at the Salt Shack and Shelby at Isla Blue were two standouts when it came to guest service in the restaurants. On afternoon 3, the bellman brought two guests to take our room. We had the do not disturb on the door and it was uncomfortable for all parties involved. Not sure how that happens."