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"Nur kaltes Wasser. Manchmal gar kein Wasser. WC Deckel kaputt. Alles ist ungepflegt"

"Very good hotel, excellent service and clean."

"The hotel is very average, very slow on service. On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering."

"I really enjoyed the hippos grazing at night. The staff also built us a bonfire the first night we were there and we were able to eat around it. The biggest problem was they said we were not expected ( even though my name was clearly on their guest list) and that they did not know we had a 6 year old with us. They were very confused at first and did not know how to handle the situation. One man was very unfriendly."

"The Paula Guesthouse provides good value basic accommodation in a friendly environment. It's clean, quiet and the staff is very nice. We'll come back when we're visiting Gulu the next time."

"I am really, really tired of hotels claiming that they have ‘free wifi’ (I stay in hotels >300 nights per year). This hotel had only intermittent electricity (so no power to the small fan in the room at night). In 48 hour stay perhaps 2 hours of connectivity. I encourage Hotels.com to add a third category “wifi MAY be available”"