North West Luxury Hotels

"I received friendly service from the moment I arrived until the very last minute. The smiles of the staff were genuine, and you could see that they take pride in what they do and where they work. Even the garden personnel would greet warmly and with friendliness. The space we occupied (SEAF12) was spotless and clean. I could not fault anything."

"All great thanks! - one suggestion I'd like to make Proof of room residence print out is fine to be paper - but if you simply laminate it / get laminate machine perhaps - then people can keep it in their pocket for swimming / valley of waves access. no need for constant reprints Not sure you have coms with valley of waves management but would be good it they restricted number of people in the main wave pool - especially stag do / lots of men / some bad behaviour / groping etc. allow space for surfing without getting knocked out etc."

"Everything about the place was perfect "

"Great place for my family and I. Great for families "

"Lovely resort. The staff are friendly and it’s a good place to go as a family. Lots if family friendly fun and the food was good. "

"Friendly and helpful staff- a daily game drive where we saw so much (lion, rhino, leopard, elephant, hippo, crocodile, giraffe, zebra, kudu, buck...). The only negative was beng charged for two extra tea bags and extra milk - to have tea in our room. Was not the cost just the principal. "

"Everything was in order and check-in was seamless"

"All of the above "

"Friendly staff at Bush lodges, not so much at the casino, service for drinks at the bar- waited very, very long for service and left to the prive. Food in the prive waited very long for "toasted cheese and tomato", almost an hour. Did not make use of breakfast. "