North West Boutique Hotels

"Everything was just amazing! "

"Excellent amenities and staff. I had great customer service in the resturants from Siphiwe and Suzan. I hope to return soon. "

"Overall a great location for everything! Hotel, golf and staff superb"

"Staff courtesy was excellent the room was due refurbishment after we left. Shuttle was frequent to other resorts and shops. One concern is that you are not allowed in the palace"

"Excellent service Room was always spotless "

"I received friendly service from the moment I arrived until the very last minute. The smiles of the staff were genuine, and you could see that they take pride in what they do and where they work. Even the garden personnel would greet warmly and with friendliness. The space we occupied (SEAF12) was spotless and clean. I could not fault anything."

"The room was perfect and clean. They had a bit of a problem with the door. Not locking. But sorted it out instantly. Very friendly staff. My husband & I had the wheelchair room. Was perfect. Thank you. "

"All great thanks! - one suggestion I'd like to make Proof of room residence print out is fine to be paper - but if you simply laminate it / get laminate machine perhaps - then people can keep it in their pocket for swimming / valley of waves access. no need for constant reprints Not sure you have coms with valley of waves management but would be good it they restricted number of people in the main wave pool - especially stag do / lots of men / some bad behaviour / groping etc. allow space for surfing without getting knocked out etc."

"Everything about the place was perfect "