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"There were issues not wotth mentioning becasue the staff made everyrhing reasonable to rectify or solve them with haste. Excellent breakfast buffet. If you rent a car, this hotel is perfectly situated in Madrid outskirts, but close enough to comute easely. Aranjuez is a charming town with a suprisingly active night life. Highly recommend "

"Beautiful upgrade to a lovely suite. Rooms are clean, well appointed and the staff are exceptional."

"This hotel was lovely and puts American ones to shame . We were however very upset about the choice of this location for our travel needs. The Expedia agent I worked with when our plans changed about staying in downtown Madrid to staying one night near the airport before our flight to Amsterdam. Not knowing the city, I relied on the agent's skill to make an appropriate choice. This hotel was in the exact opposite of the area we needed and consequently it cost us an extra 50 Euros to get to the airport and through horrendous traffic early in the morning!. I am sure I will be a long time before trusting an agent with Expedia."

"Parking was very easy, staff was really kind and efficient, rooms were always clean and neatly placed. "

"Parking was great, in an underground area, well secured. The staff was very helpful and friendly. The room was very clean, very comfortable bed and great blackout curtains! "

"Very good 👍🤗"

"Our second time staying there and would stay again. Everything was just perfect ."

"I was hoping the hotel to be on the little town Plaza Mayor, I hoped they described their location more cleared"

"We stop here to rest and we weren't able to sleep due to the fact that was kids all over the hall running and yelling until 1 am. This is a hotel for kids to vacation close yo warner park if you want to rest don't go to this hotel."