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"When we were there (June 2025) reception opened at 1600 and was off-site. You had to phone a number to get a key safe code to obtain your room key. When phoning, you hear a recorded message in German. Sadly, we could not understand the message so had to rely on the restaurant staff (who were on site) to help us connect to reception. German speakers would have no problem but non-Germans may have a problem. Another issue we had is that the hotel states it has an EV charging point - it does...

"Clean and very nice hotel! Absolutely recommended to stay at!!!"

"Ich bin eine Nacht früher abgereist, man wollte mir die Nacht nicht erstatten. Sehr blöde Aktion."

"Großartige Küche"

"This building is fairly new, modern, and spotlessly clean. It's a great alternative to a traditional hotel, especially when traveling with family. Check-in is automated via a lockbox and the apartment is furnished with everything except a washing machine or clothes iron. The reason for my mediocre rating, though, is the lack of service. Check-in instructions were sent to me via whatsup, which I don't use, so I had to call the number in my email confirmation because there was no one on-site. ...

"Een prima plek om te starten met mountainbikers, niet voor eenvoudige fietsers. Ontbijt mogelijkheden ontbreken, jammer. Naar de plaatselijke bakker maar dat wisten wij niet. Met de auto naar de Moezel gereden om daar te kunnen fietsen"

"Problemlos und einwandfrei"

"Alles war gut und sauber-das Bad hätte etwas Renovierungsbedarf!"

"Es war eine sehr familiäre Umgebung. Immer wieder gerne :-)"

"Très bel appartement, parfaitement agencé avec goût et confort, nous nous sentons comme à la maison dès la porte d’entrée passée. De plus, le propriétaire parle un français impeccable et fait le maximum pour que le séjour se déroule à merveille "