Maharashtra Beach Resorts

"Excellent room nice and clean"

"The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd"

"The hotel was excellent and the staff was fantastic especially Francis, Rajnish Rahul from the Food and Beverage side"

"Great staff, great room, and great food!"

"Had a good stay .. breakfast was very good .. customer service was excellent not to mention Nikita Mishra on front desk was commendable."

"Staff was so professional "

"It was a very nice place after a long trip!"

"The room was amazing and the breakfast superb. Staff are so helpful and welcoming. Would definitely recommend this hotel"

"All of the above. A special mention for Afwan who went above and beyond to help me. My international flight was cancelled and with his help I was able to leave the same night. "