"Our first stop when arriving in Chile, and what a wonderful first impression! We received the warmest hospitality and felt so welcomed from the moment we arrived.
All the staff were incredibly friendly, helpful, and spoke excellent English. The hotel is very well maintained and exceptionally clean.
A special thank you to Jocelyn at reception! We arrived very early in the morning, feeling tired and hungry after our journey. She noticed how exhausted we were and kindly offered us complimentary breakfast. To make our stay even more special, she also upgraded us to the largest family room! This thoughtful gesture meant so much to us, especially as we were travelling with quite a lot of luggage. And the view from our room was simply breathtaking!
Another great bonus was that we booked our trip to Patagonia National Park directly through the hotel. WOW, what an amazing experience! The trip was wonderful, and our guide was fantastic. We couldn't have asked for a better adventure!
We are so grateful to Jocelyn and the entire hotel team for making our first stop in Chile so memorable. Between the amazing hospitality, comfortable rooms, breathtaking views, and fantastic tour arrangements, everything exceeded our expectations.
If you're visiting Puerto Natales, don't think twice, just stay here! It's a no brainer. We give this hotel our highest recommendation and would absolutely love to come back!"
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