"We had a lovely stay at Ella Retreat. The staff were friendly and welcoming, the room was clean and included a fridge, kettle, little cooktop and kitchen sink which was handy. We had one of the best breakfasts of our trip here - it was delicious and very generous with portions, with lots of options to choose from. Just look out for the monkeys who might pay you a visit with an eye for your food! Complimentary archery was fun, and we loved the rustic charm of the place. Please note that you can not park at the accommodation - they have a parking spot at the bottom of the hill and will cart you and your luggage up in a tuktuk (about a 5 min drive up a narrow, winding road)."
"Nice hotel but be aware there is an MASSIVE 300 metre hill that is very very steep to get to the entrance. Do not go here if you are old, have bad knees or are not very physically fit.
On top of this, there are 8 floors and no lift, so many many stairs.
This is the only issue we had, other than that a great place to say and dead central in ella."
"Amazing place. Can’t fault a single thing. We stayed in a two bedroom suite and it was amazing. Staffs are very polite and helpful. Always ready to help with a buggy. Spa was amazing in a very scenic set up. Secluded yet just a few mins drive to main city centre. Pool area is nice but the pool is rather small. Breakfast is very good, made to order. Complimentary guided trek to little Adams peak just behind the resort. They gave discount vouchers for Ravana pool club and zip lining but we didn’t have time to try. Overall fully recommend."
"The staff were the highlight of the stay! They were so kind and dedicated and took very good care of us! The hotel was good but I would just go back for the customer service, absolutely amazing!!!!"
"Staff were lovely and incredibly helpful. Location is ideal, view is stunning. The pool was nice to swim in. If you don’t mind stairs, this place is ideal. "
"We had a wonderful stay at the hotel — everything was truly exceptional.
A special thank you to Buddhika, Madu, Pinsara, Bandara, Dilukshan, Kavindu, Rangith, Kalpa, Sandun, Sagarathna, and Nimal for their outstanding service. Every single one of you made us feel so welcome and cared for.
The atmosphere, hospitality, and attention to detail were beyond expectations. We will definitely be coming back!"
"Staff were incredibly helpful warm and welcoming.
The views were amazing from our room; from welcome area and pool area. Definitely recommend this place. The room was spacious and clean.
Location was 1 km from ella so approx 500 SR to get to town (uphill!) but an easy walk ( downhill ) to get back !!"
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