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"We arrived at 5pm, there were no staff at reception, we finally managed to contact a young lady who after booking us in told us there were no dining facilities. The kitchen had been out of commission for weeks. We asked why we had not been informed, she said that she had been given specific instructions by the director Jose Canto, not to warn guests in advance of the problems. There were only three members of staff on the premises who were unable to offer any of the facilities advertised. As...

"A cute little hotel - basic but comfortable, good aircon and comfy beds. Small bathroom but the water pressure was great"

"Amazing staff, close to everything and amazing place"

"Good value for money "

"Nothing to dislike, this was the best hotel I have ben to for a long time. It is set apart from the main area of Canfranc Estacion and has a unique history. The decor is wonderful, especially the ceilings. Comfortable room, excellent dining. Lovely friendly, attentive and professional staff. "

"We enjoyed our stay, very peaceful and would come back"

"Excellent .. Thanks to Esther front of house . Just as good as the Ritz for me ! We will return . Lynn Evans "

"Lovely proprietors, first-rate B&B-style hotel. "

"Very nice staff. Great nature views. Jaca is super cute and a walk to town is juat 15 min. "

"Great stay"

"Qué maravilla de personal! Tan agradables que se hace corto el viaje. La habitación, las opciones de bar y restaurante, el salón de estar, todo más que genial! Sin duda volveremos. "

"Una experiencia horrible. No nos daban habitación porque no encontraban la reservada, después tuvimos que ir a otro hotel a que nos dieran la llave. Cuando llegamos a la habitación olía a tuberías y cerrado, tuvimos que abrir la ventana un buen rato. Todo estaba sucio (salvo las sábanas, aparentemente). La sala común estaba destrozada y realmente sucia. En el baño, el secador estaba completamente roto, un microondas sucio... Un desastre por el precio de la habitación en un puente. "