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"Did not go to the Spa and di not have a pet. The apartment was clean and serviced very day. Staff were friendly. "

"We stayed in a unit 31. The room was spacious with 2 king size beds. The beds were comfortable, nice bedlinen. The was nice fresh air in the room and we got a good night sleep. Bathroom had all new fittings and a great shower. The pool is big and warm, towels provided. The staff was very nice. There were many choices at breakfast and a gluten free roll available on request. Coffee and cakes were delicious. We also had a dinner, which was good. The grounds of the hotel are lovely. We were very impressed and the hotel exceeded our expectations."

"Faultless stay - amazing service from all the staff "

"Beautiful location nice rooms."

"We loved our stay at this property. The views were amazing and the room was beautiful. We had dinner at the restaurant both night we were there and the food was fantastic. The welcome drink was delicious. If it had been on the menu we would have had several. The only complaint I have would be the fact that there was no help with the luggage when we checked out and the woman at reception would not allow me to leave the car out front for a couple of minutes so I could help my daughter with the luggage. The service at the end was a real disappointment after such a great stay. For this reason I can’t give it 5 stars."

"An excellent hotel with helpful and friendly staff. They could not do enough for us to make our stay pleasant and comfortable."

"We had an amazing stay at The Fernery. What makes this place amazing is the surroundings - overlooking the gorge and forest is nothing short of spectacular. The hot tubs and jacuzzis were incredible and we also made use of the spa which was wonderful too. The ladies there are fantastic. We thought the restaurant food was excellent and the staff serving there are great too."

"A very peaceful stay in a lovely location "

"Staff members were more than happy to accommodate all our requests. "