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"Excellent location,great breakfast buffet and clean rooms."

"Clean rooms, excellent staffs, convenient location, high quality bar and breakfast."

"Outstanding Onsen water. Clean room. Helpful staff. Great amenities. "

"Really good place for a good typical Japanese stay with the outstanding mixed outside onsen bath, the traditional rooms, and the delicious buffet breakfast with a very large selection of really yummy Japanese food. Also conveniently located next to all the Sounkyo attractions, and a 7/11 if you want to eat your own food at the hotel snack are."

"all"

"Some staff members are not helpful enough."

"I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost. "