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"We stayed at mitsis rinela for a week and everything was perfect. The hotel has an amazing view of the ocean and the beach is beautiful, it literally looks like a beach club with sun mattresses. The staff is also friendly and welcoming, helping us with everything we needed (especially Maria from guest relations!). The food is tasty and the restaurants are definitely worth trying to book. We especially loved the Italian restaurant and every restaurant brought diversity in the food we ate throughout the week. Lastly, the drinks at the lounge bar are delicious and very well made, we stayed and ordered drinks every night of the week. Would definitely come again!!"

"A wonderful hotel with friendly staff, fantastic beach views and lovely facilities. Very well positioned for walking into the centre of Heraklion."

"Very nice "

"Great hotel, staff were very friendly and helpful. Rooms were a bit tight, but comfortable. Breakfast buffet had a lot of choices. Overall, I highly recommend it. "

"Best All-inclusive experience we have had. Each staff member was amazing, and the restaurants options were diverse and served delicious food. We will definitely be back"

"Very cozy and quiet property. The kids and I were very happy with the hotel and staff. Hidden gem in the hills above the beach area!"

"Liked the hotel, friendly staff, good location and clean room"

"My stay at this resort was memorable. From the moment we arrived the staff went above and beyond to make us feel welcome. Their attentiveness and hospitality made our trip easy and seamless. The property was always kept clean. The architecture of this resort felt elegant, you can tell it was carefully designed. The breakfast buffet had a variety of options, and the convenience of being able to book cabs and excursions directly through the hotel made things stress free. The resort had a peaceful ambiance. Even in busier areas it felt calm, I felt relaxed during my whole stay. On our final day, my partner and I enjoyed a couples spa massage treatment it was worth every penny. The right way to end our trip. I genuinely loved everything about this resort and will definitely return. Highly recommend."

"1st. time in this property. Check in process as usual. Waiting on line, due to lack of staff, to many guests. I can not complain to much. If you need beach towels, it is 20 Euros/each deposit, cash, however there is an ATM outside/for a fee off course. (Shame can not charge the room for that). Nice, friendly staff all over, clean facilities and room. Oh. The pools are closing early. To the beach you have to across a small road, but not a lot of traffic. The beach itself has rocks, so if you want to enjoy send, you have to go somewhere else. Restaurants, need to make reservations on time ( at least two days in advance). But there is a buffet style ( no res. needed). Property has two bars, one inside and one near the pool. If you want you can snack, there is a snack bar. Parking lot is on the smaller side, and the local car rental company taking up places with cars. "