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"We loved the staff here. They really made our stay, we came back one lunch time and they invited us to sit and share their lunch. Amazing atmosphere, we loved our time here. "

"The rooms were clean, the staff was very friendly and helpful. The breakfast was a good mix of Western and Asian selections. The location in the old quarter is perfect. Everything is within walking distance. (5 to 20 minutes). The weekend market is just 5 minutes aways. We had a good time, and will book again if we visit Hanoi. "

"Hotel Solis. I booked this hotel based on its excellent reviews on Expedia, and it exceeded my expectations. Shortly after my booking, the staff contacted me and helped me arrange transfer to and from the airport. My room was a suite with a lovely sitting area and an outside balcony. The bed was very comfortable. The staff was friendly and attentive. They have a desk in the lobby to assist their guests with booking local tours and other activities. I did not use it—I generally free-lance when I travel, but I saw many others using it and it is nice to have. They also had spa services, which seemed to be popular, but we did not use those either-our focus was on exploring Hanoi. On check out day, we headed down to the lobby, and as I was signing the credit card receipt, housekeeping called the front desk and told them that we had left a plug adapter in the room, which they brought to us a minute or two later. I have never had a hotel check my room for forgotten items before, and I really appreciated this extra touch. The hotel also has a nice rooftop pool and an excellent rooftop bar. On this same trip to Southeast Asia, I stated at other hotels that I booked through the Marriott reservation system and other booking sites. Hotel Solis was my favorite of them all. Highly recommended. "

"Amazing experience. Very convenient location in Hanoi with excellent accommodations and helpful staff."

"We had a wonderful stay at Champton Hanoi Hotel — the location in the heart of the Old Quarter was perfect for walking to Hoan Kiem Lake, Train Street and local food spots, and the staff were friendly, attentive, and made check-in and check-out smooth. Our room was clean, comfortable, and well-equipped, and we especially enjoyed the delicious breakfast buffet with lots of fresh options. The rooftop pool and bar with city views was a great bonus after a day of exploring. Overall it felt like excellent value for the quality, service, and amenities — highly recommend for anyone visiting Hanoi!"

"This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant. The rooms are very nice and well appointed. Breakfast was excellent.! Totally recommend 5*******"

"The property is in a perfect location , a short walk to many main attractions of Hanoi. The staff were incredibly friendly and helped me find my way and arrange taxis etc during my stay . Would highly recommend the Royal Palace Hotel to anyone . I felt safe and comfortable "

"Soon after booking we received a helpful communication pack with offers of trips from the hotel. These were fairly priced so we booked a HaLong bay trip in advance of arrival which included a complimentary airport pickup. This was most welcome after a long journey from Manchester."

"Staff were amazing and rooms were great."