Esteli Department Hotels with smoking rooms

"The view was 10/10 as advertised. First we don't speak much Spanish so that is on us! However, at check in they just took us to our room and gave us the key with no explanation.There is a instant hot water for the shower but no explanation on how to use it (wasn't hard to figure out but...). They didnt explain there was a common area for guests. Final issue is dinner is by 630 no later! Not good! Overall not bad but pretty much just because of the view! Overpriced. The room had the potential to be really cool! The couch was torn and stained, dripping faucets, loose weather stripping etc...very run down and neglected. "

"No pool, no parking that is, but everything else was fine "

"Great experience, second time starting here"

"Everything was so clean and well organized. "

"The staff was wonderful. Especially Josie."

"Staff! Alfredo was an excellent host. Took care of us and made us feel at home."