"The property was beautiful and well maintained. We purchased a VIP package, but unfortunately, the only noticeable upgrade was threadbare robes, and the drinks were far from premium. We were especially looking forward to relaxing by the pool, but it closed at 5 PM—shortly after we arrived—which was disappointing.
The food overall was good; however, there was a surprising lack of Dominican cuisine, aside from mangú available through room service. The spa experience was mixed—the massage was excellent, but the facial did not meet the same standard.
Saving what we thought would be the best for last, we planned to enjoy steak on our final night, only to find that the restaurant was closed that evening.
All in all, our stay was good, but providing some form of itinerary—whether written, posted, or available on the in-house TV—would have made the experience much more enjoyable and easier to navigate."