Comarca de Vitigudino Business Hotels

"Lovely hotel and staff - very clean and friendly "

"Hotel necessita urgentemente remodelação total, muito antigo, quarto sem comodidades adequadas , nem água de cortesia , atendimento péssimo, deixaram os locais entrarem nos quartos e o nosso disseram que não estava pronto Péssimo café da manhã e jantar horrível sem categoria e atenção No máximo 2 estrelas de categoria A única vantagem é que fica dentro da muralha Almeida e tem estacionamento "

"It is amazing to stay in an ancient castle and they have done it well. "

"We chose this for an overnight stop, with our pet furry friend, on our way from Santander to Portuguese Silver Coast. Pet friendly and self-catering appealed to us. The communication and the welcome to the lovely property, from Sandra, was exceptional. She went out of her way to show us the accommodation and walk us through the pretty village to the local restaurant, telling us a little about the place as we went. The property is immaculate and very cosy with everything you need for a short stay. We would have happily stayed longer and will certainly visit again. The staff at the restaurant were lovely too and the food was excellent and worth the little extra we paid. It's not the cheapest Portuguese restaurant but quite a surprising find in such a small village. We can recommend the steak and the bacalhau. We were very happy with our stay and will return there on our homeward journey. Thank you for the kindness and the welcome we received. "

"First of all, I arrived well after the start of check in, but the hotel was locked up. When I phoned the hotel number it just went straight to answerphone - not a lot of use. I then spent 10 minutes webchatting to the Expedia bot going round in circles - it kept saying the same thing - before I got to a human. Eventually it was sorted and the owner woke up(literally) and came to the door. No apology and he even wanted to charge extra for breakfast. Not impressed. To make matters worse, I decided to have dinner at the hotel. I went and sat down at a table, and the owner came to take an order from another couple. He said he'd get me a menu then promptly disappeared to do some cooking. No menu, no drink, so I went to have dinner in the town. Also, there was no hot water. Not the way to run a hotel. Avoid!"

"👍"

"Very nice room. Access to the thermal pool was great."