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"Good value hotel. I liked being able to control heatng in my room; presence of a lift (albeit very small), especially as the staurcase was soiral and narrow; effective double glazing; reasonably priced breakfast; close to main avenue and cable car. Negative points: it was a bit of a trek from the SNCF station (20 minute walk); no shower holder so had to kneel down in bath and hold with one hand."

"Great twin room with comfy beds and a good shower. "

"I think cleaners forgotten to clean up and change towels for the room given. But owner at reception was very kind and helpful and spoke very good English. Place is nice with good scenery and nice amenities "

"Michelin restaurant. Very expensive but worth every penny. First class "

"I don't usually remember to leave a review, but this was a very excellent hotel. The owners have preserved the historic aspects of the building while thoroughly modernizing the rooms and they are extremely clean. The restaurants are excellent, I ate at Le 9th several times. The location is very quiet and central. The housekeeping was excellent and no matter what time of day I left and took the sign off the door it was clean when I returned, which I did not expect (most US hotels have a set time for cleaning). "

"Parking is problematic when there is an event on."

"Staff lovely could not do enough for you very clean hotel food was good not a huge choice but good quality drink's very good and cheap £4.86 for 2 large san Miguel on draft spa very good gym looked good outside excellent little local bar also very cheap and packed in evenings room was very clean but smelly slightly of damp but great size for triple room 2 beds and two excellent bathrooms and if facing side street very close to opposite balcony’s noisy youngsters at 5am not hotels fault I would recommend and stay here again opt for pool view "

"Great hotel"

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."