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"Near-zero English language capability. Bathrooms not cleaned thoroughly. No room make-up on Sundays. Upscale room I booked was excellent however. Staff very nice."

"The ocean was right out our window. The room was very clean and nice. The staff was awesome. "

" We did not use the spa and there was a glimps of The water "

"Our room on the top floor was very large and had a distant view of the water. The staff were very friendly and helpful. The included breakfast was delicious and filling. The only possible down side is the rough road to reach Cumbres de Chiloé. Be sure your car has ample under carriage clearance."

"Nice clean place"

"It’s easy to get lost finding this hotel as it goes by 2 different names: Panamericana and Ancud, and neither is written on the building. That might explain why there were very few people staying there. Our room was tiny even though we paid more through Hotels.com than the hotel charged. Be sure to request an even numbered room which will be larger. The restaurant food was tasteless, but a 15 minute walk away is Restaurante La Pincoya which serves delicious, ample-sized, and affordable meals, including vegetarian choices. Good service, friendly staff. Too bad the same can’t be said for Hotel Panamericana/Ancud. "

"This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful"

"The room was spacious, staff was kind and helpful, the parking was easy, the location was fabulous and the breakfast was delicious. "

"Gorgeous hotel with so much beautiful culture! Amazing views of the sea and boats with lots of birds that came to visit by our dock! What really made the trip extra special and incredible was the sweet attentive and thoughtful host, Glenny! She was a great cook and made the most beautiful breakfast spread in the morning, she took great care of us, thank you! "