"Overall had a wonderful stay at this quiet resort with my family. The food was delicious for every meal, and the staff were friendly, particularly Rita who went above and beyond in her service and was so kind and friendly, she just seemed to ‘get us’. The pool area is also beautiful. We booked a day trip to Tikal through the resort, and it was the highlight of our trip! Marco our guide was outstanding in his knowledge and so friendly, it was well worth the price.
Some things to consider, the welcome drink is a nice touch, but after a long hot travel up (went to the ruins on the way) to the lodge, we really would have preferred to go to our room first and freshen up. It felt akward to sit at the pool in our hiking shoes, and we felt sort of like we had to stay there for the drink. Maybe a drink ticket for later in the day would be a better option.
Also, the set dinner menu gave little option and was extremely expensive with no pricing. For our family of 4, we were shocked at one dinner costing almost $300 usd! The second night we were given the option just do main dinner, not all 3 courses, but the fact that nothing was priced until after the fact was misleading.
Other than that we had a wonderful stay, and would recommend for sure!"