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"Reception staff on both night and morning shifts were welcoming and very friendly. However, the room maintenance needs attention there were cracks in the bathroom, and the heating system felt outdated. The breakfast buffet was very disappointing, with very limited choice, poor quality, and no hot options. Barely qualifies as breakfast. The room price was reasonable."

"First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride). "

"Great place"

"Clean room , lovely friendly staff, walkable to the city"

"Excellent hôtel excellente adresse nous y reviendrons sûrement tout était propre on a été accueilli très très bien dès notre arrivée c'est tellement rare maintenant d'être bien reçu qu'il faut le préciser la chambre est propre le hall et le restaurant aussi on a bien mangé rien à redire 10 sur 10"

"Good welcome from reception large comfortable beds "

"Excellent choix. Top pour le rapport qualité prix. Studio très propre et grand. Hôte très attentionné. Bien situé à quelques minutes de marche de la cité médiévale. Épicerie à proximité. Marc et Louise"

"Very enjoyable stay with a lovely breakfast "

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "