Cari Hotel di Rantau Brussels-Capital

"The air conditioning was malfunctioning the whole weekend. Our room was 28.5 degrees. The entire hotel was hot, including the restaurant, spa, and pool area. The bathroom was moldy and smelled rancid. The hotel should have provided vouchers for us to switch to a nearby hotel instead. It was not a nice weekend at all."

"Breakfast was really fantastic. Receptionist very helpful"

"Great except the loudness of the other guests. The staff were unable to ask the other guests to keep quiet. Except for that it was fine. But clearly accustomed to loud young school trips. Would not go back for this reason. Was only there because my hotel of choice was sold out."

"WE WERE VERY WELL SUPPORTED BY LAILA AND HER COLLEAGUES IN ALL OUR REQUESTS. THE STAFF WERE HELPFUL AND COURTEOUS. VERY GOOD BREAKFAST AND SECURE PARKING DIRECTED TO FOR OVERNIGHT STAY. ALL IN ALL WILL TRY AND COME BACK. THANKS"

"Lovely decor, very comfortable beds and the staff were all lovely. Disappointed we couldn’t get room service at 23.30"

"Wifi was really poor. No TVs in bedrooms"

"Worth for the amount you paid."

"I rarely leave negative reviews, but this stay was extremely disappointing. The biggest issue was that the air conditioning did not work properly. The room remained hot throughout the night, making it almost impossible to sleep. I called the front desk to report the problem, but the only response I received was an apology. No one offered to repair it, move me to another room, or provide any meaningful solution. A good night’s sleep is the most basic expectation when staying at a hotel, and...

"Personnel à la réception tres serviable. L’arrivée s’est bien passée. Localisation pres de la station de train très pratique. La douche était salle et la porte coulissante qui donne accés a la salle de bain laisse un espace lorsque fermée, qui ne donne pas l’intimité désirée."

"Clean rooms, excellent location, friendly and professional staff and amazing breakfast selections"

"We were informed at check‑in that breakfast was served between 6:00 and 11:00 a.m. At 10:28 a.m., my family rushed downstairs hoping to enjoy a proper breakfast before heading out to catch our train. Unfortunately, we — along with several other guests — were told that nothing was left. This was extremely disappointing. We had planned our morning around having a nice breakfast, and being turned away well before the stated closing time left us unhappy and inconvenienced. For a service that is...

"I liked how cool the rooms were, sustainability focus, the bed and pillows were firm, USB ports next to bed. Nice breakfast with lactose free options."

"Hôtel très bien placé. Personnel très aimable et serviable."

"部屋は清潔で、朝食も美味しかったです。"

"Super bien situé, climatisation pas assez puissante durant la clanicule."

"Very helpful staff and cool in the extreme heat of June."

"Es wirkt edel, ist aber in die Jahre gekommen. Keine USB Anschlüsse sind im 5 Sterne Bereich etwas mangelhaft. Die Zimmer haben als Beleuchtung nur Stehlampen keine Deckenbeleuchtung im Raum Personal überaus nett und hilfsbereit Frühstück OK, aber eher spärlich in der Auswahl"

"A bunch of Gen-Z hippies in a wanna be 4 star hotel that feels like a hostel full of poor students. Zero amenities in the room, want an early check in? you’ll have to pay, even though the room is available, want to get your room clean? it will take them 8-9 hrs. Want other type of pillows except feather pillows? Yeah no way, good luck getting any decent sleep. Rooms were filthy and full of dust, the young girl cleaning the room couldn’t care less, no separate lift for the housekeeper to drag all...

"A nice, central hotel in Brussels with a beautiful garden and a helpful staff."

"I stayed in a mix room but I didn’t have any problems as a woman. I didn’t like going to the dining area and find so many flies everywhere. The place is super central and the staff were super nice and helpful"