Bajo Aragón Hotels with Restaurants

"This is not about the Hotel, I ended up booking direct through the Hotel its self. I booked & paid for this hotel through Hotels.com, within minuetes of booking & paying I realised I’d booked the wrong dates, so I tried straight away to swap the dates on Hotels.com & the system wouldn’t allow me to do that, so I contacted customer services & was told I couldn’t change or cancel my booking as they had contacted the hotel & the hotel had refused my request to change cancel. I wrote to the hotel...

"Got a phone call from the receptionist, we had left some medication in the room, receptionist found my number, added international dialling code for the UK , travelled back 160 km to pick up medication, we couldn’t thank her enough "