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"Clean newish place, spacious room, but so many small problems. Heater didn't work so in the morning I told the front desk and also told them I don't need housekeeping cleaning (since I left the DND off the door so maintenance could get in). Later when I returned, the heater still wasn't working and the bed made up. Everything else below I can deal with but broken heater when it's so cold outside, not really. Lotion dispenser was totally out and not checked by housekeeping. The safe was left open in locked mode so when I touched it, it would display "ERROR" and beep for 30 seconds. Walls are really thin so voices and TV come right through and somehow the floors seem designed to amplify everyone's footsteps, really annoying. On the TV, when I selected Chromecast, it would just display HDMI2. Turns out the Chromecast device was connected to HDMI3. And the TV is so securely mounted to the wall it was extremely difficult to access the HDMI ports to connect my device. There are 2 elevators but with separate buttons - so if you want the fastest elevator, you have to press a button on both elevators. No fridge in room. I thought it would be closer to the airport but it's about a 10 minute uncovered walk, lucky I didn't come a few days later when it rained. Breakfast was very good. And I forgot I signed up for a free drink if you waive housekeeping. I signed up before I checked in but got the confirmation after I had already checked out. What?"

"Huge hotel and spa, so many rooms and treatment rooms. Very clean and all the staff very helpful and courteous. Nice pools and saunas and of course tried the mineral waters. The town itself was also very cute with lakes and parks to walk around. Lots of children everywhere, very kid friendly."

"Nice close by hotel to VNO, after renovation "

"Ok"

"The staff was ok. Very cold and couldn't be bothered to help with more request when we asked to use sauna, which needs to pay extra to use. The room is in old style room facing lake but very cold. There is not kettle or bottle water. I would not recommend this hotel. Beautiful town but the whole experience was ruined by this hotel. "

"Even though the hotel is quite new and really clean. However due to usage some areas need’s some maintenance and updates. Spa are is really nice, clean and relaxing. Breakfast has lots of choices. Staff is very helpful across the hotel. Even though we had some issues with the room, staff went extra mile to resolve it."

"Breakfast was very limited a d most option had run out. The waitress didn’t speak English when asked if there was more being cooked"

"Fantastic resort looks like Lapland in winter. Comfortable, clean great, service. Breakfast is great"

"Everything was perfect, including extra high tech in the room! Exceptional service!"