Alta Verapaz Hotels with Spa

"The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel."

"beautiful property"

"A great place to stay. We arrived at 8am and we were given oir room key straight away. Great to get an early chexk in after an overnight bus. The staff were friendly, the breakfast was really good. We would stay again and i would recommend oasis to anyone. "

"This was our first and we will come back. We "

"Can’t complain it was good for the days I needed it and the close proximity to Sumec "

"Lindo"

"The staff was friendly and helpful with travel information. Good breakfast."

"Super nice place, lovely, super helpful staff! The showers weren’t hot, but not freezing. Great base for exploring the area. We hiked to the top of one of the mountains with a guide arranged by the manager. THEN floated through a cave on tubes. Super fun day! "