Hotel Spa di Água Grande

"Clean and beautiful grounds, but the customer service is lacking!"

"I arrived early in the evening and all the lights were off. Door was locked. No reception. My kind taxi driver called the hotel and after 5 minutes a young man appeared. He didn't speak any English at all. He was kind and took me to my room. He was about to leave me to myself, when I asked if I shouldn't officially check-in or sign something. He then took me to his boss who was in another room. He didn't speak English either but he spoke some French. He was also kind and helpful and helped me...

"Hotel was good. Walking distance from everything in the city. The staff is helpful. The Wi-Fi is OK but for the money and cleanliness this is the best option in the city."

"Good choice! Would recommend."

"Vaste piscine très agréable "

"Great hospitality. Manager is incredibly friendly and staff was extremely professional. Very clean environment"

"Ein gesondertes Schreiben an Pestana und expedia folgt. Der Hauptgrund für dieses Hotel waren die Zimmer mit Moskitonetz. Tatsächlich war KEINES im Zimmer vorhanden, nur der Haken dafür. An der Rezeption meinte man, man könne vielleicht MORGEN eines aufhängen. Wir hatten unser eigenes mit. Dann gab es KEINEN Safe, der Duschkopf der Regendusche war kaputt, wenn man die Handdusche nahm, tropfte es bald aus der Regendusche, kein Stecker im Bad, Moskitospray komplett wirkungslos, Fernbedienung...

"Prijs, ligging, comfort; erg goed. Eén ding zou echt opgelost moeten worden: de niet goed sluitende en heel erg krakende toiletdeur; de scharnieren moeten met een oliespuitje behandeld worden."