"It was a bit hectic trying to locate the hotel...even with GPS...due to all the 1-ways. We ended up finding a parking spot on the street a few blocks away, walking to the hotel, then taking our car back to the hotel where there was parking in the back. We paid for a Jr. Suite, and we specifically asked for it to be on a quiet side of the hotel away from road noise...and we ended up on the noisiest side of the hotel (back side) with constant motorcycle and car traffic. So we requested a change of room from the gentleman at reception, and were told the hotel was full. I persisted indicating I had made (and paid for) the reservation months prior and had specifically asked for a quiet room. He ended up finding a small room that had somewhat less noise (no refund in price). I also had VIP status for a free bottle of wine...which I had to ask him for. I still rated this 4 star as it was in a good location, good condition, and had parking, good breakfast. Note: had to use the wi-fi in the lobby as it did not work in our room."