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Reviews of INNSiDE by MeliĆ” Yogyakarta

4 out of 5
INNSiDE by MeliĆ” Yogyakarta
JL. Ring Road Utara, Maguwoharjo, Depok, Yogyakarta

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 54 reviews" "
Rating 8 - Good. 24 out of 54 reviews" "
Rating 6 - Okay. 3 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ridzuan An

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Sep 2023
Response from Diella on 3 Oct 2023
Dear Ridzuan An, Greetings from Innside by Melia Yogyakarta, Thank you for sending us the wonderful feedback trough Expedia.com. We are so glad that you love the experience with us. We hope that soon in the near time you will come again to enjoy more with us. Have a great day and #staycurious!Best Regards,

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and responsive staff, trying very hard to make our stay comfortable. This was the first hotel Iā€™ve been in where there was music playing in the upstairs corridors outside the hotel rooms. When I complained that it was annoying and keeping me awake when I was trying to have an early bedtime, they immediately turned it way down so I could do longer here in my room. The main problem I have with the hotel is itā€™s location. There were no other dining opportunities outside the hotel, and it is in a fairly industrial and uninteresting part of town. The staff is trying really hard and I want to give them five stars for friendliness and effort.
Stayed 2 nights in Aug 2023
Response from Diella on 9 Aug 2023
Dear Robert, Greetings from Innside Yogyakarta,Thank you for the time in sending us the feedback. We are glad that you have decided to stay with us during the time at Yogyakarta. We apologized should you feel disturb during the evening, from our in house music, we will check thoroughly and solve it, there will not be a same problem again in the future. We hope that this will not lessen your staycation with us. We hope soon you will come again to enjoy more with us. Have a great day and #staycurious!Best Regards,

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets general expectations
Aircon wasnā€™t working too well, not as cold as we would have preferred. Layout of bathroom and toilet was awkward. The moving space between them was blocked if the door was open. Overall, room was clean and reasonably comfortable. Breakfast variety was limited, especially if you are not used to heavy carbs (white rice, fried rice) for breakfast. Staff was all very polite and helpful though.
Stayed 1 night in Mar 2023
Response from Diella on 4 Apr 2023
Dear E,Greetings from Innside Yogyakarta,Thank you for sending us the feedback and concern on the recent stay. We do apologized should we have not been able in delivering the best room experience, however we hope that our team can deliver their best service during your stay. We hope that soon you will come again to enjoy more with us. Have a great day and #staycurious!Best Regards,

10/10 Excellent

Bruce Johnny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well fed at breakfast and good room for two in the twin rooms. gym and pool were good to have. Repaired a shirt with the button.
Stayed 4 nights in Nov 2022
Response from Diella on 23 Dec 2022
Dear Mr Bruce Johnny,Greetings from Innside Yogyakarta,Thank you for sending us the thougtfull recommendation. We are all glad to have you stay with us during the visit. We hope soon in the near future, you will come again to enjoy more with us. Have a great day and #staycurious!Best Regards,

10/10 Excellent

Ebke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. I have nothing to fault. Not quite in the centre but it's close to amenities
Stayed 5 nights in Sep 2021
Response from Diella on 27 Oct 2021
Dear Ebke, Thank you for sending us the great feedback. We are glad that you enjoy the time spent with us. We really hope that our team have been able in delivering the great service. Should you need to check on our newest promotion, kindly check on our social media pages. Have a great day! Best Regards,

10/10 Excellent

BADRI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds my expectation
1. Room: very clean, spacious and modern. The hotel provides free mask, cleansing wipes and small sanitizer as part of covid19 protocol. The bed and pillow are not too fluffy and too hard. 2. Bathroom: well-maintained and clean. They provide the towel in a closed plastic bag. Hot and cold water work properly 3. Breakfast: you ask the food from the waiter and they serve right to the table. Strict health protocol rule is being applied here. Foods are great, the variety is just good. 4. Parking spot: located in basement inside the hotel. Nice. 5. Overall: with somewhere around less than 500k Rupiah per night / breakkie included. Itā€™s a value for money and you get a vibe of 4.5 star hotel. The only negative that I (unfortunately) have to say is the non-existent connecting rooms. Not really a best option if you are a family of four or even more.
Stayed 1 night in Nov 2020
Response from Diella on 28 Dec 2020
Dear Bapak Badri, Thank you for sharing your wonderful feedback and recommendation on your recent stay. We are glad that you enjoy the hotel and its facilities. We do apologized that we dont have the connection room in the construction. We hope that you will repeat the experience and come again the near future. Have a great day and #staysafe! Best Regards, Diella Avy Heryani Guest Experience Manager diella.avy@melia.com

8/10 Good

Rico

Stayed 1 night in Nov 2020
Response from Diella on 28 Dec 2020
Dear Bapak Rico, Terima kasih atas feedback yang diberikan kepada kami. Kami sangat bangga telah menjadi hotel pilihan saat bapak berada di kota ini. Kami berharap semua team kami memberikan pelayanan yang terbaik. Kami pun berharap untuk dapat menyambut bapak kembali untuk menikmati lebih banyak pengalaman menarik bersama kami. Have a great day and #staysafe! Best Regards, Diella Avy Heryani Guest Experience Manager

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy@yogya
It was a great stay, very close to airport. One issue maybe they didn't clean the dust off the floor. probably sweeped to the center of the floor and forgot to collect.
Stayed 2 nights in Mar 2020
Response from Diella on 27 Mar 2020
Dear Francis, Thank you for the time in sending us the valuable feedback. We are glad that you enjoy the stay with us. The hotel is strategically located in the main road that brings easy access to all tourist amusements. We do apologized that our team missed the detail upon cleaning the room, surely we will improve on it and make sure that it will not happening again in the future. We really hope that you will repeat the stay again in the future. Have a great day! #stayhealthy #stayimmuned #staycurious Best Regards, Diella Avy Heryani Guest Experience Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Diella on 27 Mar 2020
Dear Anonymous, Terima Kasih atas waktu yang telah diberikan untuk memberikan feedback kepada kami. Kami sangat bangga karena bapak menyukai konsep hotel yang kami tawarkan dan juga semua fasilitas kami. Seluruh team kami pun bangga karena telah memberikan pelayanan yang terbaik kepada bapak. Kami sangat berharap untuk dapat menyambut bapak kembali di hotel kami di masa yang akan datang. Have a great day! #stayhealthy #stayimmuned #staycurious Best Regards, Diella Avy Heryani Guest Experience Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Diella on 12 Feb 2020
Dear David, Thank you for your wonderful feedback. We are glad that you enjoy the hotel and the service we offered. We hope all team has delivering their best service during your stay. We hope to welcome you back soon to enjoy more with us. Have a great day! Best Regards,

10/10 Excellent

stephanus Iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good price, good location, good hotel
Stayed 2 nights in Dec 2019
Response from Diella on 11 Dec 2019
Dear stephanus Iwan, Thank you for your time in sending the review to us. We are glad that you love the hotel and the concept we have. We hope to see you back soon to enjoy more with us. Have a great day and #staycurious. Best Regards,

8/10 Good

Faizah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird toilet door
All nice, except for the design of bathroom that opened straight to the bed area. Kind of weird that the toilet door was not a full-paneled door. Instead, it was a bathroom-stall type of door that did not shut full-length of the door frame. So, whatever noise you made behind the toilet door was clearly audible in the room. There was no solid door to separate the bathroom and toilet from the sleeping area. I was staying with my cousin at the time, but still we would preferred some privacy to do our business ā€˜thereā€™.
Stayed 1 night in Sep 2019

8/10 Good

Marlina Pribadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Diella on 9 Oct 2019
Dear Marlina Pribadi, Thank you for sharing your valuable feedback after your last stay. We really hope that our team has delivering their best service during your stay. We hope to see you back in the near future. Have a great day. Best Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Diella on 20 Sept 2019
Dear Anonymous, We are glad that you enjoy the stay with us. Hope to see you soon again in the near future. Have a great day! Best Regards,

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019
Response from Diella on 12 Aug 2019
Dear our valued guest, Thank you for sharing us your last trip review. We hope that you will repeat the stay and enjoy more with us. Have a great day and #staycurious! Best Regards,

8/10 Good

grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Diella on 25 Jul 2019
Dear Grace, Thank you for sharing your feedback. We are glad that you enjoy the stay. We hope to be able in welcoming you in the near future. Have a great day and #staycurious! Best Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Chic. Does not disappoint. The breakfast buffet was awesome! Lots of choices.
Stayed 2 nights in Jul 2019
Response from Diella on 25 Jul 2019
Dear Anonymous, Thank you for sharing your precious feedback. We are glad that you enjoy the hotel and the concept. We hope to be able in welcoming you back in the near future. Have a great day and #staycurious! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Diella on 9 Jul 2019
Dear Anonymous, Thank you for sharing your valuable feedback. We are glad that you enjoy the stay and love the hotel concepts. We really hope to see you back in the near future to enjoy more experience with us. Have a great day! Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Close to airport. Would stay there again.
Stayed 2 nights in Jun 2019
Response from Diella on 13 Jun 2019
Dear Valuable Guest, Thank you for sharing your valuable feedback. We hope that all team has shown their best attitude. Hope that you will repeat the stay again during the visit to Yogyakarta. Have a great day and #staycurious! Best Regards,

8/10 Good

Purnomo putro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and also the breakfast menu with reasonable price
Stayed 1 night in Apr 2019
Response from Innside Yogyakarta on 4 May 2019
Dear Purnowo putro, Thank you for your time in sending the review to us. We hope that during the stay our team has given their best effort to giving you the pleasant stay. We hope to see you again soon to enjoy more experience with us. Have a great day!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Looks new.
Everything is good. They even give you early check in. Not much people stay at the hotel. The only minus point is the road to the hotel. The taxi need make a big u turn in order to go to the hotel.
Stayed 1 night in Feb 2019
Response from Diella on 12 Mar 2019
Dear Sean, Thank you for your kind feedback. The hotel is located in the main street that give easy access to many tourist area. We hope to see you soon again to enjoy the service. Have a great day and #staycurious! Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itā€™s nice hotel and nice staffs. But the gym is very small and is warm
Stayed 1 night in Jan 2019
Response from Diella on 12 Mar 2019
Dear Anonymous, Thank you for your kind feedback on your last trip with us. Our Infit Gym is uniquely design with the latest equipment to ensure our guest's satisfaction. We hope to see you soon again! Have a great day and #staycurious! Best Regards,

10/10 Excellent

Gergely, Budapest, Hungary

Liked: Staff & service, property conditions & facilities, room comfort
Itā€™s a nice hotel, close to the airport. The hotel itself is very moden and clean, but the cleanliness of the rooms should be improved.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall good
The cleanliness could be improved. We however enjoyed the hotel very much. Slightly soulless, but that's only normal for a new hotel. The area is convenient for the airport and temple visits, not so much for restaurant scene. The price is incredibly competitive. Would stay again. The manager is extremely nice and pays attention to detail.
Stayed 3 nights in Nov 2018
Response from Diella on 8 Nov 2018
Dear Anonymous, We do appreciate for your kind words. Its great that you enjoy the stay with us. Hope to welcome you back in the near future. Thank you and have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Diella on 8 Nov 2018
Hola Anonymous, Thank you for sending us your star rating. Although there is no comment on it, we hope that you enjoy the stay with us. We hope to see you soon again in the future. Thank you and have a great day.

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Diella on 8 Nov 2018
Hola Alexandre, Thank you for your stars rating. We hope that our team has deliver their best service during the stay. We hope that you will come back again in the future. Thank you and have a great day.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Only 1 Night is Enough
Receptionist give us a room in a SMOKING FLOOR when we had requested for a non smoking floor. Room was VERY DIRTY, the floor and desk and other surfaces are covered in dust and I had to call the housekeeping to clean them all. Air conditioner is not cool that I have to call the technician to repair it. Too bad it all happened because actually the hotel is a new building and the design is good. However, they didnā€™t do well on maintenance.
Stayed 1 night in May 2018
Response from Diella on 8 Nov 2018
Dear Anonymous, Thank you for sending us your review. We do apologize on haven't be able to deliver our best service. We have noted all information and ensure that action have been taken to improve it. We hope that you will come back again in the future. Thank you and have a good day.

8/10 Good

PBS, River Park, Bintaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean, good b'fast
Well design room lighting. No traffic jam to the airport vv. 16 minutes.
Stayed 2 nights in Jul 2018
Response from Innside Yogyakarta on 27 Jul 2018
Dear valued guest, We are so ecstatic to receive such a great review from you of your recent stay with us! We strive to have every guest leaving with the same experience like yours. Thank you again for making us your number one destination choice when visiting Yogyakarta. We look forward to see you back soon. Kind regards

4/10 Poor

sundari

Disliked: Staff & service
Stayed 3 nights in Jun 2018
Response from Innside Yogyakarta on 27 Jul 2018
Dear Ms. Sundari, We are sorry that you were unhappy. We will work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Exceptional staff!
Our stay at Innside was made special by the wonderful nature of the Indonesian people. We were made to feel very welcome. The hotel was good, clean and had all the amenities. It is also close to the airport which is a big plus. The breakfast was extensive and very good. The only drawback was the air conditioning. It did not seem to cool the room sufficiently. All in all a good stay. Thanks
Stayed 2 nights in Jun 2018
Response from Innside Yogyakarta on 16 Jul 2018
Dear Melanie, We are blown away by such wonderful feedback. Though we are close to the airport, our amazing guests can enjoy worktripping in the city due to the strategic location. W are ecstatic to know it was a perfect stay and we do hope to see you back again in your next visit. Best regards

6/10 Okay

Irfan, Singapore

Liked: Staff & service, room comfort
Comfortable
The room is spacious and nice. Cleanliness needs improvement. The black spots at the shower area. They did not top up the minibar and did not clean the floor. We could feel sands when we arrived back on the second day. Pros. The wifi is excellent and the staff is very attentive and polite.
Stayed 3 nights in Apr 2018
Response from Innside Yogyakarta on 9 Jun 2018
Dear Irfan, Thank you for your feedback. We take very seriously all our guest comments and truly apologize for the inconsistent minibar refill and the spots in the shower. To this date our Supervisors check all the rooms and do not release before cleanliness has been approved. The Wifi has a wide bandwith to stay connected, download the best videos and post your cool photos! Hopefully you decide to give us a chance and repeat in the future. Best regards

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
New hotel, clean, quiet and comfortable. Efficient and friendly staff. Nice rooftop with swimming pool. Nothing to complain. Location is a bit quiet, but easy to get around by car (grab, etc). Can only recommend it.
Response from Innside Yogyakarta on 7 Jun 2018
Dear Patrick, Thank you for your amazing review! The hotel is kept clean to the highest expectations of our guests. The staff follow our Innside culture, which provides a professional and friendly service. The rooftop pool and bar is a place to be with the great views and ambience. We do hope it was a memorable stay and you decide to visit us again in the future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Very clean room, beautiful design
Stayed 1 night in Dec 2017
Response from Krystle J. Guest Experience Manager on 4 Jan 2018
Dear valued guest, Thank you for posting a review. We are happy to know you enjoyed the cleanliness of the rooms and the beautiful minimalist design of our hotel. We hope you have the chance to visit us again the near future. Best regards

10/10 Excellent

Jurin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Airport
nice & new hotel . location 20 min from airport . 20-30 min to Malioboro , Kraton or any attraction area like shopping mall. Highly recommended for any incentive grp will medium budget
Stayed 4 nights in Dec 2017
Response from Guest Experience Manager on 13 Dec 2017
Dear Jurin , we appreciate you took the time to place a review of our property. Our rooftop pool and bar is a wonderful place to enjoy with friends or family with the best views. We apologize you did not find the room service menu during your stay, we have just started with our new menu and the change was done during your stay, this has already been corrected and included in all rooms. The location is perfect if you enjoy shopping, visiting temples or need close access to the airport. We hope you decide to repeat your stay, it would be wonderful to have you back with us. Best regards

10/10 Excellent

Leela , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel
Breakfast was exceptionally good . Rooms were clean and comfortable . Staff were helpful polite and friendly . Only one issue with internet connection in the room, was dropping off and on . Otherwise was a pleasurable stay .
Stayed 3 nights in Jun 2017

10/10 Excellent

Uzaimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a new cozy and clean hotel. A nice place to stay with family. Wanna to stay there again whenever visit Yogya again...
Stayed 1 night in Jun 2017
Dear Uzaimah, thank you for such a wonderful comment. Trendy music, great views at our rooftop pool, kids corner and many more are what makes us a great choice. The Innside Yogyakarta team would love to welcome you back anytime. Kind regards Krystle Jacobs Guest Experience Manager

6/10 Okay

Camilla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was probably fresh and modern 5 years ago. It seems as maintenance is lacking. Also the cleanliness was not great. Staff was super nice and helpful, so all in all an okey stay.
Stayed 5 nights in Feb 2023
Response from Diella on 4 Apr 2023
Dear Camila,Thank you for sending us the feedback and your concern. We do apologized should you feels that the cleanliness and the maintenance need to be improved, we will surely put more effort on this. However we hope all the team able in delivering the best service. And we hope that you will also consider to come again to enjoy more. Have a great day and #staycurious!Best Regards,

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

NOBUHISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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仕äŗ‹ć§ć„ć¤ć‚‚åˆ©ē”Øć—ć¦ć„ć¾ć™ć€‚ ē©ŗęøÆć¾ć§ćÆęø‹ę»žćŒćŖ恑悌恰5分ē؋åŗ¦ć§ć™ćŒć€ęø‹ę»žćŒć‚ć‚‹ćØ20åˆ†ćć‚‰ć„ćÆć‹ć‹ć‚Šć¾ć™ć€‚ čæ‘ćć«ć€ćƒ­ćƒƒćƒ†ć®ć‚¢ć‚¦ćƒˆćƒ¬ćƒƒćƒˆé¢ØćŖ恊åŗ—ćŒć‚ć‚Šć¾ć™ć€‚
Stayed 1 night in Dec 2019
Response from Diella on 11 Dec 2019
Dear NOBUHISA, Thank you for your time in sending us the review. We are glad that you enjoy the time with us during the visit to this remarkable city. We hope that you will repeat the stay to enjoy more experience with us. Have a great day and #staycurious. Best Regards,

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Diella on 1 Jul 2019
Hola Simon, Thank you for sharing your recent stay feedback. We are glad that you love the hotel. We hope that during the stay, our team has shown you their best service. Wish to see you back again soon! Have a great day!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus & pelayanannya juga baik dan ramah
Stayed 1 night in Jun 2019
Response from Diella on 13 Jun 2019
Dear Alex, Thank you for sharing your valuable feedback to us. Its a great honor to host your stay at the Innside Yogyakarta. We hope that you love all of the service and facilities offered. Hope to see you back again soon. Have a great day and #staycurious! Best Regards,

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Apr 2019
Response from Innside Yogyakarta on 30 Apr 2019
Dear Anonymous, Thank you for your time in putting a review. We hope that during the stay, our team has delivered their best service. Hope to see you again soon in the future. Have a great day! Best Regards,

8/10 Good

GisĆØle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention au soirƩe privƩe
Bel hƓtel. Un peu excentrƩ Dommage qu'il privatise, le WE, l'Ʃtage piscine privant ainsi les autres rƩsidents d'une prestation comprise dans les tarifs
Stayed 2 nights in Apr 2019
Response from Innside Yogyakarta on 30 Apr 2019
Dea Gisele, Thank you for your time in sending us the review. During your staying period, we have one event at the corner of the Skydeck Pool in the evening time. We hope that during the event, you can also still enjoy the service. We hope to see you again soon in the future to enjoy more. Have a great day! Best Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
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Stayed 1 night in Mar 2019
Response from Diella on 12 Mar 2019
Dear Anonymous, Thank you for sharing your kind feedback. We do apologized for the delay check in. Our team will surely have a following training to be able in giving a fast service. We hope to see you soon again. Have a great day and #staycurious! Best Regards,

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan bersama keluarga ke Jogjakarta
Stayed 2 nights in Feb 2019
Response from Diella on 12 Mar 2019
Dear Gina, Thank you for sending us your feedback. We hope the team has shown you their best attitude. We hope to welcome you again soon it the future. Have a great day and #staycurious! Best Regards,

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel baik dengan harga yang murah
semuanya cukup baik.
Stayed 1 night in Jan 2019
Response from Diella on 12 Mar 2019
Dear Simon, Thank you for your kind feedback on your last stay with us. We are glad that you love the concepts and enjoy the stay. We hope to see you soon in the future! Have a great day and #staycurious! Best Regards,

10/10 Excellent

DongJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Innside Yogyakarta on 16 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

HSIN-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Response from Innside Yogyakarta on 7 Jun 2018
Dear HSIN-LING, Thank you for your review. We are glad you enjoyed the location of the hotel and the great service of our Innsiders. We look towards providing the best memories for our worktripping guests. Best regards

8/10 Good

Joanna

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
UndgƄ at bo over koncertsalen - ellers rigtig godt
Hotellet havde dobbeltbooket vores ikke-ryger vƦrelse, sĆ„ da vi ankom fik vi tilbuddet om samme type vƦrelse pĆ„ rygersalen eller at nedgradere vƦrelset. Vi bad om at fĆ„ vist vƦrelserne, og da rygersalen ikke lugtede, valgte vi vƦrelset her. Personalet fortalte os dog ikke, at vƦrelset er lige over koncertsalen - sĆ„ lige nu er der koncert, hvor der bliver hamret lĆøs pĆ„ et trommesƦt. Vi har ringet ned, og koncerten slutter kl. 22. Vi fik tilbudt et andet vƦrelse, men det er lidt for sent pĆ„ sidste dag. Vi har tidligere troet, at larmen kom udefra, og var Ʀrgerlige over det - men at fĆ„ at vide, at vi ikke fik vores bookede vƦrelse, og i stedet mĆ„tte nĆøjes med det her fĆøles endnu vƦrre. De burde have fortalt os om det. De er ellers meget flinke - bĆ„de i kĆøkkenet og i lobbyen. De kan hjƦlpe med diverse bestillinger af fx bil med chauffĆør og er generelt altid smilende. SĆ„ det er Ʀrgerligt sidste nat her er blevet Ćødelagt af en alt for voldsom koncert, og det er derfor, at "komfort" har scoret lavt. Den daglige rengĆøring af vƦrelset er rigtig god, men der er edderkoppespind i hjĆørnerne. MĆ„ske blev vƦrelset ikke rengjort ordentligt fĆør vi fik det, da det netop var en nĆødlĆøsning. LokalomrĆ„det kan man ikke rigtigt bevƦge sig rundt i. Man skal med taxa til byen, hvis man vil gĆ„ rundt, og selv her er det besvƦrligt, da de ikke har fortove og fodgƦngerovergange, som vi er vandt til. Igen, skĆønt personale og flot, nyt hotel - kun Ć©n dum oplevelse af et ellers godt ophold.
Stayed 3 nights in Dec 2017