In-room safe, desk, blackout curtains, soundproofing
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Reviews of Grand Orchid Hotel Yogyakarta

3.5 out of 5
Grand Orchid Hotel Yogyakarta
Jalan Laksda Adisucipto Km. 8, 8, Depok, Yogyakarta

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 8 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like the location The hotel floor and the walls was dirty, some of the room didn’t have bath mat
Stayed 1 night in Jan 2020

6/10 Okay

ShantiOppy, Melbourne

Travelled with group
Liked: Staff & service
Pro: easy to get in and out, near the mainstreet ; breakfast is good (continental), staff is attentive. Cons: bed quality is not that good, pillow cover has stain, bathroom shower need to be replaced, And the floor on each corner need to be bleaced. Look so dirty
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating. I ordered room service one night and even though something I asked for wasn't readily available at the time, the incredible kitchen staff called me back within minutes having pulled some strings and brought one of the most delicious dinners I had my whole trip. Amazing breakfast options as well. I was overly impressed with how generous and kind the hotel was, and the quality and care of the premises. It's proximity to the airport is also a great plus. Highly recommend to anyone spending time in Jogjakarta!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
complain
not good, I had already booked a room with 1 bed long and paid in full, but after arriving there, the check in room I ordered was full, so it was replaced with a room with 2 beds, the reason for being someone else, what function do we book ?
Stayed 1 night in Dec 2018

4/10 Poor

Adi

Disliked: Staff & service, property conditions & facilities, room comfort
Need improvement.
Very dissaponted at all, imagine that the a/c wasnt cool, warm as I say because the wall was glass, secondly the room was dusty, third on second day I stay the door wasnt close properly while I open, imagine if somebody come to our room and take some of our stuff...???, fourth once the sfaff come to our room after knocking the door then straight away open without waiting the answer from us, that is not politely, fifth food for breakfast were really really messy, when I complained to the hotel manager, she never say sorry for all those things happen. Tq
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel close with the airport
i had morning flight with traffic due to lebaran holiday. hotel spot was great.
Stayed 1 night in Jun 2018

8/10 Good

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, and comfortable
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2018

6/10 Okay

anh, Dollard des Ormeaux

Liked: Staff & service, room comfort
Convenient for 1 day transit due to location
Due to traffic this hotel is close to airport. Bank, restaurant, small stores. Breakfast menu is limited,but dining room may open earlier to accommodate our early flight.
Stayed 1 night in Feb 2018

8/10 Good

ricky, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
my stay was okay. staf was friendly. room ok but some of the days the bed was not made and bedsheets were not changed. staf friendly. worth for a 3 star value. food was not up to the standard of a 3 star. should improve on food
Stayed 4 nights in Dec 2017

6/10 Okay

Gary Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel and the room itself were in good condition. However, the service was horrible. First, breakfast was suppose to be buffet style and start at 6am. We had a long day so were we wanted to leave as soon as possible after having breakfast. When we got downstairs we were told that due to low occupancy breakfast would be a la carte, which is fair enough. However, it took the chef over an hour to prepare one plate of fried rice and one plate of fried noodles. At any Warung in Indonesia this would take 5 mins to prepare, and we were the only guests up that early eating breakfast. We had also ordered fried bananas and those did not arrive at the table until it was already 730. We had booked a car and driver that day from 630 thinking that breakfast would be quick. When we got back to the hotel to check out our key cards wouldn't work. The hotel staff tried again and again to no avail to fix them. Needless to say we had wasted another 20 mins waiting for someone to come fix the problem. In the end, the hotel was nice but the service was poor.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad and can be recommended to friends
Stayed 1 night in Jun 2017

10/10 Excellent

Soduguron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

fumiko

Liked: Cleanliness, property conditions & facilities, room comfort
値段の割に良いです！
部屋は広くて清潔です。 ベッドも快適。ベッド横にコンセントがあります。空港送迎、冷蔵庫、フェイスタオルはありません。遅い便で着いたのですが22時でルームサービスが終わるので注意。氷は取りに行けばもらえました。朝食は美味しかったです。値段の割に良いと思います。
Stayed 1 night in Aug 2019
Response from Grand Orchid Hotel on 2 Oct 2019
当ホテルへのご意見ありがとうございます 私たちはベストを尽くそうとします

8/10 Good

Steddy, Strategis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Breakfast should be more vary. By the way, we really enjoyed our 3 nights stay at the hotel.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

SeYoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good