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Check in was uneventful but also not friendly.
The non smoking room had a weird smell to it. Possibly newish flooring giving off a fume.
At 2a I had to call the front desk to help with an unruly guest that was having a party in their room blasting music. The front desk refused to help saying the manager is sleeping and they can’t leave the front desk. She asked me to wander around the property to figure out the room number and give it to her so she can call them. As a women the last thing I should be doing to do is wander around a strange motel at 2am to find out exactly who is the problem. The front desk continued to refuse to help so I eventually did wander around finding the room. Pleasant conversation but 20 min later the music was back up and disturbing everyone. 3:45 am the music finally stopped.
Do not stay here. They will not provide a place for a decent night of sleep.
Front desk staff are super sweet and very helpful!! Miss Diana is so sweet and amazing room are nice and clean!! Room rates are very affordable!! I give the staff and this property a 10 its been a very welcoming stress free stay JUST WANT TO SAY THANK YOU ALL!!
Christina
Stayed 2 nights in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
2/10 Terrible
Richard
3 May 2024
Disliked: Cleanliness
Richard
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 17 May 2024
Hi Richard,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Response from Brand Experience Team on 30 Apr 2024
Hi Renee, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
10/10 Excellent
Renee
Travelled with family, Travelled with pets, Travelled with group
Hi Jessica,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
10/10 Excellent
Jason
8 Mar 2024
Jason
Stayed 1 night in Mar 2024
10/10 Excellent
Erika
Travelled with family and small children, Business traveller
Response from Brand Experience Team on 27 Feb 2024
Hi Lisa,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6
Front desk people are so rude! The area is horrilbe. A lot of druggies roam parking lot. Someone got their luggage robbed from car.
Don’t stay here!
Verified traveller
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Traveler,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Terrible! When we arrived, the first room was so dirty we had to request a move. The second room was a little less dirty but still bad enough to where we had to go but bleach to clean before we moved our stuff in. The sheets and blanket had blood on them. The shower is ridiculous. The shower curtain has a burn hole probably from the crackheads that litter this place. Oh and the police have been here everyday of our stay and not to get a room! Horrible place! If I had $5 extra, I would have gone somewhere else!
LeShenee
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi LeShenee,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Property hidden behind residential area right next to the highway but our room was on the opposite side of the hwy so, it was quiet. We really like the easy access to the parking lot,easy to go and come.
Shoua
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Shoua, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
Great hotel easy check in. Weekly rates are great.
Kenneth
Stayed 5 nights in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Hi Paul,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
Business traveller, Travelled with pets, Travelled with partner
10 Nov 2023
Liked: Cleanliness
Disliked: Staff & service
Old, worn-out towels; could not turn off/down heater, noisy people in parking lot at night, semi-rude clerks, soda machines not refrigerated, someone tried to break into my car (I did not report this to management; I didn’t think they’d be interested).
Dawn
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Dawn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
The only thing I loved about this is Dutch Bros was right across the street. Sink and shower were dirty, sheets had hair on them, boogers all over the walls and possibly blood clot on bathroom floor. Felt violated getting out of the car and walking to the room from all the men stalking and staring at us.
Jessica
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Jessica,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
The front desk representative was nice and handled check-in promptly.
Danielle
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
8/10 Good
Paul J
22 Oct 2023
Liked: Staff & service
I liked the location but the blow dryer didn't work.
Paul J
Stayed 1 night in Oct 2023
Response from Guest support on 23 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.