We arrived late and were able to check in. This is a homestay, so there is no 'front desk' and it was a bit hard to find down an alley. Overall, it was exactly what we needed and only a short walk to the beach. They were also able to provide a ride to Ubud at a reasonable rate in an air conditioned car. We originally booked here because it offered airport shuttle but when we called to inquire, we were told to just take a taxi. In the end, it was no big deal but if you're looking for a place with a shuttle, don't count on it. The gardens here are beautiful and the room and bed were very comfortable.