Chalets in Denbighshire

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"If you don’t want to stay up till early hours of the morning, best to book somewhere else. We paid a high amount for the room to find we was above the bar with music playing till early hours of the morning."

"Clean room, comfortable bed, easy self check-in and a kettle and tea /coffee were appreciated. The room was small (don’t bring too much luggage) and the shower head bracket was broken but for what I paid I was very happy with the value and standard of the room."

"Julie on reception was very welcoming and helpful. Our room was spacious and spotlessly clean"

"Dingy, not like the pictures. We booked somewhere else "

"Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your experience, thank you Heather. The other staff were also great during this busy time. Had Sirloin for mains, ordered rare and it arrived medium well done, staff kindly returnedit to kitchen and were apologetic, reurned within 5 mins, it was cool and raw in middle, wasnt going to send it back for 2nd try so managed to eat about half of the outside part, I wouldnt recommend it priced at £21.29 plus £2 for peppercorn, served with 2 dried up flat mushrooms, half tomato, garden peas and some rather lovely chips. Overall, staff were great, although very busy and took a while to order, steak was below par and wouldnt order it again, room was clean, comfortable and quiet"

"Beautiful suite, clean, friendly helpful staff."

"Excellent staff, beautiful building and decor, everything was very clean and well maintained - our room was absolutely wonderful! We ate dinner and breakfast in the restaurant and both were delicious! Service in the bar was super friendly and the cocktails were very tasty! The only thing I would say is that the soundproofing between our room and the bar wasn’t great, so we could hear everything. It didn’t bother us at all as we had earplugs, and it quietened down from about 10:30pm. We thoroughly enjoyed our stay here and felt it was very good value."