Exterior

Reviews of Pacer Inn And Suites Delaware

2 out of 5
Pacer Inn And Suites Delaware
259 S Sandusky St, Delaware, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 763 reviews" "
Rating 8 - Good. 272 out of 763 reviews" "
Rating 6 - Okay. 57 out of 763 reviews" "
Rating 4 - Poor. 10 out of 763 reviews" "
Rating 2 - Terrible. 12 out of 763 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel on my motorcycle, I seek out these old time motor inns where I can park in front of my room. The Pacer is by far the nicest I’ve seen in a long time. Most of the places I stay at of this type appear to be operated on a shoestring with renovations done by amateurs. The Pacer is a cut above. My room was very nice and obviously renovated by people who knew what they were doing. There is an excellent Mexican restaurant next door.
Stayed 1 night in May 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for my reunion.
Stayed 2 nights in May 2024
Response from Front Desk on 20 May 2024
Thank you for your excellent review, Janice! We're delighted to hear that our location was convenient for your reunion. Providing a comfortable and accessible place for our guests is our priority, and we're glad we could meet your needs. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place seems like a rare gem! Friendly staff, clean, quiet, and very comfortable beds! Would definitely stay here again.
Stayed 1 night in May 2024
Response from Front Desk on 9 May 2024
Thank you for your glowing review, Kassandra! We're thrilled to hear that you found our hotel to be a rare gem with friendly staff, clean and quiet accommodations, and very comfortable beds. Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that we met your expectations. We truly appreciate your kind words and the recommendation to stay with us again. We can't wait to welcome you back for another fantastic stay in the future!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced. Comfortable clean room and quiet for location. Awesome restaurant next door. Very nice. Will stay there again.
Stayed 2 nights in May 2024
Response from Front Desk on 6 May 2024
Thank you for your review, Lisa! We're glad to hear that you found our hotel to be reasonably priced and that you enjoyed a comfortable, clean, and quiet room during your stay. It's great to know that you appreciated the convenience of the awesome restaurant next door as well. We're thrilled that you had a positive experience overall and that you're considering staying with us again in the future. Your feedback is invaluable to us as we strive to continuously improve our offerings. We look forward to welcoming you back on your next visit!

10/10 Excellent

Amie

Great Mom and Pop spot!
Stayed 1 night in May 2024
Response from Front Desk on 5 May 2024
Thank you for your wonderful review, Amie! We're thrilled to hear that you enjoyed your stay with us and appreciated our "Mom and Pop" atmosphere. Providing a cozy and welcoming environment is important to us, and we're glad we could create that experience for you. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very clean
Stayed 1 night in May 2024
Response from Front Desk on 4 May 2024
Thank you for your positive review, Jon! We're delighted to hear that you enjoyed your stay with us and found our room to be nice and very clean. Providing a comfortable and spotless environment is important to us, and we're glad we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
It was quiet, clean with nice, spacious rooms! Had everything we needed!
Stayed 1 night in Apr 2024
Response from Front Desk on 27 Apr 2024
Thank you for your wonderful review, Lisa! We're thrilled to hear that you had such a pleasant experience during your stay with us. Providing a quiet and clean environment with spacious rooms is our priority, and we're glad to know that we met your expectations. Your satisfaction is important to us, and we're delighted that we had everything you needed for a comfortable stay. We look forward to welcoming you back for another enjoyable visit in the future! If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Jennifer, Bellingham

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on 18 Apr 2024
Thank you for sharing your feedback, Jennifer! We appreciate your review and are glad to hear that your overall experience was positive. If there are any specific areas where we can improve and earn that fifth star from you, please feel free to let us know. Your satisfaction is our priority, and we hope to have the opportunity to exceed your expectations on your next visit. We look forward to welcoming you back soon!

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. We arrived 2:30 in the morning and were happy to rest in a nice room at a reasonable price after a long day's drive.
Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr 2024
Thank you for sharing your positive experience, Nick! We're delighted to hear that our staff made your late-night arrival smooth and welcoming. Providing a comfortable and affordable place to rest after a long drive is what we aim for, and we're glad we could meet your expectations. Should your travels bring you back this way, we'd be honored to host you again for another relaxing stay!

10/10 Excellent

Richard, Switz City

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024
Response from Front Desk on 11 Apr 2024
Thank you for sharing your positive feedback, Richard! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another enjoyable stay soon!

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for your excellent review, Joseph! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing top-notch service and accommodations is what we aim for, and we're delighted that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit in the future!

8/10 Good

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The air-conditioning was load and really no breakfast with rental
Stayed 2 nights in Mar 2024
Response from Front Desk on 31 Mar 2024
We appreciate your feedback, Cheryl, and we're sorry to hear about your experience. Rest assured, we take your concerns seriously and will promptly investigate the air-conditioning unit to ensure it operates quietly for our guests' comfort. Regarding breakfast, we apologize if there was any confusion; we do offer a grab-to-go breakfast with a variety of options to choose from. We regret any inconvenience caused during your stay and hope to have the opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room for the price.
Stayed 1 night in Mar 2024
Response from Front Desk on 29 Mar 2024
Certainly! Here's a response tailored for an online platform:---Thank you so much, Richard, for your wonderful 5 out of 5 review! We're thrilled to hear that you found our rooms clean and spacious, especially at such an affordable price. Your feedback means the world to us and serves as a great encouragement for our team. We hope to have the pleasure of hosting you again soon!

6/10 Okay

mary

Travelled with group
Liked: Staff & service
Mattress not good. TP holder broken
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Mar 2024
Thank you, Mary, for staying with us! We appreciate your review and have noted your issues. We hope to see you again!

10/10 Excellent

Matthew

Grab snd go breakfast wasn’t great but overall the stay was great
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Mar 2024
Thank you, Matthew, for staying with us! We appreciate your review and enjoy having you here. Can't wait to see you again

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room. A bid clunky on check-in (had to use a phone to call the front desk to let me in at 8:00 pm to check in). The person at the front desk was very friendly, however.
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you, Teresa, for staying with us! We appreciate your review. We apologize for the inconvenience, our innkeeper was working a 48-hour shift so they couldn't be sitting at the front desk for your arrival this time. We will work on improving this soon. We hope to see you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best deal you are going to find in Delaware County
Stayed 6 nights in Feb 2024
Response from Front Desk on 29 Feb 2024
WOW! Thank you, David, for staying with us! We appreciate your review and enjoy having you here. Can't wait to see you again

6/10 Okay

Dale

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you, Dale, for staying with us! We appreciate your review and enjoy having you here. Can't wait to see you again

10/10 Excellent

David, Fresno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property hits my top priorities: Clean, Safe, Comfortable Bed, Soft Sheets and Towels, and Friendly Helpful Staff. I stay here every time I come to town.
Stayed 8 nights in Feb 2024
Response from Front Desk on 25 Feb 2024
WOW! Thank you, David, for staying with us! We appreciate your review and enjoy having you here. Can't wait to see you again!

2/10 Terrible

Jessica

Travelled with partner
Area did not seem clean or sfe. Would not refund us for reservations even though I paid for travel insurance through Expedia. Expedia was not help either.
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for your feedback. However, it's important to clarify that you did not actually visit the hotel or the area, so your remarks about cleanliness and safety does not accurately reflect our standards. Regarding the cancellation policy, we require a 48-hour notice, and unfortunately, your request was made on the day of arrival. We encouraged you to contact our general manager to discuss further, but it seems this opportunity was not utilized. We take guest feedback seriously and are committed to addressing any genuine concerns. Overall, this was a bad-faith review.

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Melissa, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Franklin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , clean excellent staff
Stayed 2 nights in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Franklin, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again.
Stayed for the weekend. Bed was comfortable, linens were clean. No problem with water pressure or its temperature. Staff is nice and welcoming. I thoroughly enjoyed my stay.
Stayed 3 nights in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Michael, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Jacqueline, for staying with us! We appreciate your review. We hope to see you again!

8/10 Good

Arlene

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Arlene, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Nicholas, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but classy! Highly reccomended!
Stayed 1 night in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Ivan, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Carlos Adolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Front Desk on 17 Feb 2024
Thank you, Carlos, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

WESLEY, St Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, Mexican restaurant next door a plus
Stayed 1 night in Jan 2024
Response from Front Desk on 17 Feb 2024
Thank you, Wesley, for staying with us! We appreciate your review. We hope to see you again!

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms convenient to parking, spacious, clean, nice light blocking, nice cable options. Great ice machine and coffee maker. Bed was too firm and a little light on the toiletries, which I admit, we also didn't ask for. Have to cross tile floor to get to freezing bathroom, which had a separate heater in compensation. Worth the rate, for sure.
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Feb 2024
Thank you, Arthur, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Feb 2024
Thank you, Karen, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

John, Solon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were nice and comfortable. Very close to restaurants. They even have a restaurant connected to the property. Very clean.
Stayed 1 night in Dec 2023
Response from Front Desk on 15 Dec 2023
Thank you, John, for staying with us! We appreciate your review. We hope to see you again!

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy staying at this hotel. Its worth the price. Staff is great. Very nice people. Nice hotel.
Stayed 3 nights in Nov 2023
Response from Front Desk on 7 Dec 2023
Thank you, Shawn, for staying with us! We appreciate your review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Dec 2023
Thank you, David, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were in with two queen beds had been beautifully restored and updated. The beds were comfortable and the room and bathroom area were very clean. The dark ceiling beams matched the furniture and added to the attractive appearance of the room.
Stayed 1 night in Nov 2023
Response from Front Desk on 30 Nov 2023
WOW! Thank you, William, for staying with us! This is probably the best review I have ever read. We really appreciate your review. We hope to see you again!

10/10 Excellent

Edwin

Stayed 5 nights in Nov 2023
Response from Front Desk on 15 Dec 2023
Thank you, Edwin, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you, Thomas, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Front Desk on 4 Dec 2023
Thank you, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
I liked the Mexican restaurant that was very close to the property. Could walk
Stayed 1 night in Oct 2023
Response from Front Desk on 3 Nov 2023
Thank you, Mary, for staying with us! We appreciate your review. We hope to see you again!

10/10 Excellent

GARY A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 29 Oct 2023
Thank you, Gary, for staying with us! We appreciate your review! We hope to see you again!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style "motel" with a bit of wear, but generally clean. Friendly staff. Great value.
Stayed 1 night in Oct 2023
Response from Front Desk on 29 Oct 2023
Thank you, James, for staying with us! We appreciate your review! We hope to see you again!

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & clean
Quiet, close to downtown & eatery. Safe & relaxing
Stayed 2 nights in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you, Jeffrey, for staying with us! We appreciate your review! We hope to see you again!

10/10 Excellent

Kelly

Older motel but rooms are clean and adequately appointed. Pleasant, enthusiastic office staff (Aurora).
Stayed 1 night in Oct 2023
Response from Front Desk on 21 Oct 2023
Thank you, Kelly, for staying with us! We appreciate your review! We cannot wait to see you again!

10/10 Excellent

HENRY, Parrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations near, but not on, major highway so there was little to no noise. Also near, but not in, the busy downtown area of this university town. It's on my list for future trips thru this area.
Stayed 1 night in Oct 2023
Response from Front Desk on 20 Oct 2023
Thank you, Henry, for staying with us! We appreciate your review! We cannot wait to see you again!

10/10 Excellent

Gasner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner lives on premises and was very welcoming Nice size room with a small dining area.too
Stayed 1 night in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you, Allyn, for staying with us! We appreciate your review! We cannot wait to see you again!

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean & quiet.
Stayed 1 night in Apr 2023
Response from Front Desk on 29 Apr 2023
Thank you, Robert, for staying with us! We appreciate your review! We cannot wait to see you again!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Front Desk on 10 May 2023
Thank you, Jeffrey, for staying with us! We appreciate your review! We cannot wait to see you again!

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and check-in/out was easy. It was nice to have access to some free breakfast snacks in the morning. The shower was hot with good pressure and the bed was comfortable. There were a few holes in the sheets and stains on some of the towels. I could hear the tv and shower running in the other room. It wasn't really loud, but distracting enough if you are sensitive to noise. Overall, this was a really great value. Much better stay than expect for the cost.
Stayed 1 night in Nov 2022
Response from Front Desk on 17 Nov 2022
Thank you, Dustin for staying with us! We appreciate your review and will be addressing your concerns ASAP! We hope to see you again real soon!

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Old facility, average breakfast options with no dinning area.
Response from Front Desk on 11 Nov 2022
Thank you, William for staying with us! We appreciate your review! We are sorry that you missed our dinning area, we would have been happy to show you where it is. We hope to see you again real soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Room was very clean. Staff was nice.
Stayed 1 night in Oct 2022
Response from Front Desk on 31 Oct 2022
WOW! Thank you, Rebecca for staying with us! We appreciate your review! We hope to see you again real soon