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We have stayed here several times and it is a good hotel with friendly staff and a nice rooftop restaurant. The rooms are a bit small , and the walls area a bit thin, we experience quite a bit of noise ,but i guess that is common in all hotels. I would stay here again. Right next door to a huge mall too, walkable to lots of food and shopping.
We were 4 guests with 2 rooms, given only 1 room key per room, were told hotel policy was 1 key for 1 room, very inconvenient. One person at the reception when checking in(will not name him, maybe he had a bad day) was very argumentative.
The service of the staff was excellent, beginning with Bianca and Ramesh on the Front Desk. Their service and genuine care was deeply appreciated. As well, the Terrace Restaurant was most enjoyable with the good food, service of the waiters and amazing views. Enjoyed my time at Four Points by Sheraton Dehradun, immensely.
Very nice business hotel, with comfortable rooms, very good breakfast and a good outdoor sitting Bar and Restaurant. Staff very courteous. Very good value for money. 24 hour gym. No spa and swimming pool, so a good reasonable business hotel in the middle of town.
Disappointed this time with the service offered at Four Points Sheraton. Was offered a used room by front desk which is super risky in such times.
Limited service during breakfast buffet. Only two chefs on duty led to serious queue. Had to leave without having breakfast only.
Shampoo and Conditioner in the shower dispenser Had dried and weren’t dispensing! Being a Marriott property, we do expect a basic level of service to be offered to the guests.
Would think hard before booking this property again in the near term.
Piyush
Stayed 1 night in Oct 2020
Response from Sanjay on 14 Oct 2020
Dear Guest, Greeting from Four Points by Sheraton Dehradun ! At the outset, please accept my sincere apologies for the inconvenience caused to you. We appreciate your valuable feedback and suggestion. It's our endeavour to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations. We would be obliged to host you again to experience our promise of a perfect escape. I look forward to welcoming you back soon to Four Points By Sheraton, Dehradun.
Dear Guest, Greeting from Four Points by Sheraton Dehradun ! At the outset, please accept my sincere apologies for the inconvenience caused to you. We appreciate your valuable feedback and suggestion. It's our endeavour to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations. We would be obliged to host you again to experience our promise of a perfect escape. I look forward to welcoming you back soon to Four Points By Sheraton, Dehradun.
We stayed for only a night to break our journey from Mussoorie to Delhi. A value for money and good quality hotel with very polite and professional team members. I would strongly recommend this hotel and we had a very good stay and breakfast at the Four Points by Sheraton. 👍👌
GAURAV
Stayed 1 night in Mar 2020
Response from Sanjay Talwar on 17 Mar 2020
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Food and services provided by the hotel staff were top of the line.
Verified traveller
Stayed 5 nights in Feb 2020
Response from Sanjay Talwar on 3 Mar 2020
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
The staffs are excellent and very courteous. We enjoyed our stay. The breakfast was little pricy.
Mahendra
Stayed 2 nights in Feb 2020
Response from Sanjay Talwar on 3 Mar 2020
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
The Staff were excellent and extremely accommodating. I made the mistake of not bringing some essential documentation with me, but they were patient and helped me get the necessary documents. Our stay was wonderful , thanks to Mr.Talwar the manager and Mr.Dharminder Singh who checked us in.We are very inpressed with them and they made our stay truly enjoyable.
Lesley
Stayed 1 night in Jan 2020
Response from Sanjay Talwar on 6 Feb 2020
Dear Valued Guest, Namaskar !! Thank you for your feedback, we have shared your feedback with our team and we look forward to welcome you back at Four Points by Sheraton, Dehradun. Warm Regards Four Points by Sheraton, Dehradun
Covenient location, courteous staff & top quality service
Verified traveller
Stayed 3 nights in Jan 2020
Response from Sanjay on 28 Jan 2020
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
The property was very near and clean. The location is superb. The staff was very friendly.
The only negative thing was that for a medium city like Dehradun the food was unnecessarily too expensive
Verified traveller
Stayed 1 night in Jan 2020
Response from Four Points by Sheraton on 21 Jan 2020
Dear Valued Guest,
Namaskar !!
Thank you for your feedback, we have shared your feedback with our team and we look forward to welcome you back at Four Points by Sheraton, Dehradun.
Warm Regards
Four Points by Sheraton, Dehradun
Good rooms, excellent service all around
The construction just next to the hotel was a bit irritating when we used to sit in the balcony..I presume it was for the hotel expansion.
Verified traveller
Stayed 3 nights in Dec 2019
Response from Sanjay Talwar on 6 Feb 2020
Dear Guest, Greeting from Four Points by Sheraton Dehradun ! At the outset, please accept my sincere apologies for the inconvenience caused to you. We appreciate your valuable feedback and suggestion. It's our endeavour to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations. We would be obliged to host you again to experience our promise of a perfect escape. I look forward to welcoming you back soon to Four Points By Sheraton, Dehradun.
The location is good ,even though our stay was for one night it was worth it
Verified traveller
Stayed 1 night in Jan 2020
Response from Sanjay on 28 Jan 2020
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Excellent hotel with comfortable stay and hospitality.
Good location, Room are clean, but need big TV.
Breakfast served in room need improvement
AS
Stayed 1 night in Dec 2019
Response from Sanjay on 30 Dec 2019
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
6/10 Okay
Verified traveller
22 Nov 2019
Liked: Cleanliness
Disliked: Amenities
Over rated - definitely not a Sheraton hotel by any stretch of imagination!! Good location but price is too high for the rooms and facilities.
Verified traveller
Stayed 2 nights in Nov 2019
Response from Sanjay Talwar on 23 Nov 2019
Dear Guest, Greeting from Four Points by Sheraton Dehradun ! At the outset, please accept my sincere apologies for the inconvenience caused to you. We appreciate your valuable feedback and suggestion. It's our endeavour to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations. We would be obliged to host you again to experience our promise of a perfect escape. I look forward to welcoming you back soon to Four Points By Sheraton, Dehradun.
Hi, Thank you for choosing to stay at Four Points by Sheraton Dehradun. We are glad that you had a comfortable stay with us & look forward to welcoming you back anytime.
Excellent rooms, dining facilities and support travel arrangements
Narayanan
Stayed 4 nights in Oct 2019
Response from Sanjay Talwar on 5 Nov 2019
Hi, Thank you for choosing to stay at Four Points by Sheraton Dehradun. We are glad that you had a comfortable stay with us & look forward to welcoming you back anytime.
Hi, Thank you for choosing to stay at Four Points by Sheraton Dehradun. We are glad that you had a comfortable stay with us & look forward to welcoming you back anytime.
The picture in the advertisement is not accurate, it is surrounded by other buildings..... this makes the location convenient for shopping and eating out etc but very noisy. The staff is excellent and the food very good. The rooms are quite small and overall the building is very noisy due to thin walls and floors. Difficult to sleep. Also very soft beds. The biggest issue is the smell in the hallways. They try to disguise it with scented oils burning but they do allow smoking so the hallways smell quite bad, especially with the carpeted surfaces.
LibbieK
Stayed 2 nights in Oct 2019
Response from Sanjay on 26 Oct 2019
Dear Guest,
Greeting from Four Points by Sheraton Dehradun !
At the outset, please accept my sincere apologies for the inconvenience caused to you. We appreciate your valuable feedback and suggestion. It's our endeavour to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations. We would be obliged to host you again to experience our promise of a perfect escape. I look forward to welcoming you back soon to Four Points By Sheraton, Dehradun.
It was an extremely comfortable stay with great food and great service
Verified traveller
Stayed 3 nights in Sep 2019
Response from Sanjay on 26 Oct 2019
Hi, Thank you for choosing to stay at Four Points by Sheraton Dehradun. We are glad that you had a comfortable stay with us & look forward to welcoming you back anytime.
My stay at four point is always comfortable ..
Nice and clean rooms and friendly staff
Payal
Stayed 1 night in Aug 2019
Response from Sanjay on 26 Aug 2019
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Central location. Neat and clean rooms. Courteous staff
Verified traveller
Stayed 1 night in Aug 2019
Response from Sanjay on 26 Aug 2019
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
Dear Valued Guest, Thank you for your appreciation Four Points by Sheraton Dehradun. We are curious to serve you in near future in your upcoming trips.
6/10 Okay
Verified traveller
26 Jul 2019
location is not hygenic, construction all around.
Got stomach upset after eatig in restaurent.
Verified traveller
Stayed 2 nights in Jul 2019
8/10 Good
Verified traveller
22 Jul 2019
Liked: Cleanliness, room comfort
Different pictures of room. No view from hotel.
I would say that hotel is average. The pictures shown on hotels.com website does not match with reality. Moreover, there is no view from hotel.
Verified traveller
Stayed 2 nights in Jul 2019
Response from FP Dehradun on 25 Jul 2019
Dear Valued Guest
Greeting from Four Points by Sheraton Dehradun !
We appreciate your valuable feedback and suggestion. concern team has been briefed about the same. It's our endeavor to cater to the needs of our esteemed guests and we shall always strive to deliver beyond their expectations.Your room was upgraded to higher category Premier Room but we apologies that It was not as per expectation.We hope that you will provide us another opportunity to serve you better upon next visit.
Sincerely,
Neeraj Rawat
Four Points by Sheraton Dehradun
Very friendly staff who took the extra steps to make our stay pleasant
Verified traveller
Stayed 2 nights in Jul 2019
Response from Sanjay Talwar on 26 Jul 2019
Hi,
Thank you for choosing to stay at Four Points by Sheraton Dehradun. We are glad that you had a comfortable stay with us & look forward to welcoming you back anytime.
Check-in took sometime because the rooms allotted were not the same as that was selected while booking.
Bath room don’t have any latches, especially in the twin bed room.
Food quality was good.
Verified traveller
Stayed 1 night in Jun 2019
Response from Ramesh Uniyal on 2 Jul 2019
Dear Valued Guest,
Namaskar !
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your past stay did not meet your expectations. For this, I sincerely apologize.Please allow us another opportunity to serve you for your future visit that we can ensure to have excellent stay experience. We look forward to welcome you at Four Points by Sheraton Dehradun if your travel plan bring you back to city.
Sincerely,
Ramesh Uniyal
10/10 Excellent
Verified traveller
1 Jul 2019
Verified traveller
Stayed 1 night in Jun 2019
Response from Sanjay Talwar on 1 Jul 2019
Thanks for staying with us. We appreciate your feedback!
Dear Valued Guest, Namaskar !
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your past stay did not meet your expectations. For this, I sincerely apologize.Please allow us another opportunity to serve you for your future visit that we can ensure to have excellent stay experience. We look forward to welcome you at Four Points by Sheraton Dehradun if your travel plan bring you back to city.
Sincerely,
Ramesh Uniyal