Design Hotels Decentralized Administration of the Aegean hotels

"Amazing experience!!"

"We arrived at Grand View after having a bad experience at another place. What a difference we had here. The lady on reception (Sophia I think) was so welcoming and informative. We booked some activities with her. She had info about the island, beaches, places to eat and then got staff to show us to our room and take our luggage. The room was amazing. Spotless and spacious. The views were incredible and the balcony was a perfect finishing touch. We spent 3 nights in the lux suite and 3 nights in the honeymoon suite. Both were amazing so I'd recommend either. The staff were always on hand and couldn't do enough; from front desk, to cleaners, restaurant staff and maintenance. I didn't get the guys name who runs the pool bar and restaurant but he is an asset to the hotel. One of the best experiences of customer care, hospitality and their amazing use of the property they have. If I come back to Santorini, this is where I am staying. Take my advice and book here."

"Most beatiful hotel we have been to. Amazing staff that provides great recommendations. One of the most amazing view of the volcano. Very quit and peaceful. Breakfast were delicious."

"El hotel muy bonito , elegante bien ubicado pero pagamos por una habitación Delux y el sauna no estaba funcionando y el TV tuvo problemas las 2 noches que estuve"

"Average breakfast. Helpful staff. Room was okay. "

"lovely view and clean room. "

"Awesome breakfast! Room was clean and staff was great. "

"Lovely hotel, wonderful views - bar and reception staff were excellent. Lots of nice touches and features. If this were a four star hotel I'd be rating it excellent. Gripes: Breakfast had a huge range, but few coherent meals - missing basics like strawberries, bananas (most days), granola. The pool bar staff were lovely, but the cocktails were essentially 11 euro waters. It took 48 hours after requesting it for our private pool to be cleaned - despite us watching them clean pools in empty rooms. Our "skyline view" room had no view of the sky until you went out onto the terrace - the rooms are oddly nested so that your pool and terrace is elevated - so the view from your bedroom is essentially a wall. We went very early on in the season, but it felt like we were a dress rehearsal for the season. We did not take the half board option, and I'm very glad we didn't as the majority of options were buffet dining - which never feels special. We opted to walk 2kms most nights down the main road to restaurants - but appreciate few would want to be doing this, so you're either paying 15 euro taxis to get to restaurants/nightlife or you are accepting you are in one of three venues to dine your entire stay. Overall: it was a perfectly pleasant place. If you just want to switch off and be taken care of then you'll have a fantastic time. It is a 'big' hotel and so it naturally lacks some of the personal touches. It was one of the cheaper 5 stars, but still felt 4 star. "

"Excellent staff and great hitel"