2/10 Teruk
Martin
17 Ogo 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Arrived an hour after check-in time only to find our room had not been cleaned, blanket on the floor and no sheets on the bed. The second room that was offered had a faulty lock with the door knob hanging off, requiring a person to forcibly close the door in order to close it.
When asked to be refunded I was told initially I would be provided with the owners phone number to call him the next day. I was later told by the same clerk he could no longer give out the number but would take down my information and that the owner would give me a call. As I did not believe I was able to secure my room for the night I did not stay at Iron Horse Inn, driving to another hotel (Super 8) that provided a clean and secure hotel room.
I would not recommend this hotel. As of this date I still have not received a call from the owner and believe I will not be reimbursed.
Martin
Menginap 1 malam pada Ogo 2025