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Hepburn Spa Retreat

Hartanah 5.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

7.8 daripada 10
Baik

Kemudahan popular

  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Penyaman udara
  • Dapur
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Hartanah serupa

Bahagian luar
Hepburn at Hepburn
Hepburn Springs
  • Termasuk parkir
  • Wi-Fi percuma
  • Penyaman udara
  • Ketuhar gelombang mikro
9.4 daripada 10, Luar Biasa, 353 ulasan
Harga ialah RM828
RM911 jumlah
termasuk cukai & fi
28 Mei - 29 Mei
Hepburn at Hepburn
Bandingkan hartanah yang serupa

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 18:00
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Fi daftar keluar lewat: AUD75

Arahan daftar masuk khas

Meja sambut tetamu dibuka setiap hari dari 10:00 - 18:00
Lokasi daftar masuk berbeza daripada lokasi hartanah; pergi ke: [Hepburn Bathhouse & Spa reception]
Kakitangan berada di meja sambut tetamu untuk masa yang terhad
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi daftar keluar lewat: AUD 75

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan

Soalan lazim

Adakah Hepburn Spa Retreat mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup.

Adakah Hepburn Spa Retreat mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Hepburn Spa Retreat?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Hepburn Spa Retreat?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 18:00. Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Hepburn Spa Retreat?

Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi sebanyak AUD75.

Di manakah terletaknya Hepburn Spa Retreat?

Terletak di tengah-tengah Hepburn Springs, hotel mewah ini dalam jarak 5 minit berjalan kaki dari Rumah Mandi & Spa Hepburn dan Kawasan Simpanan Mata Air Mineral Hepburn. Kelab Golf Hepburn Springs dan Tasik Daylesford juga dalam 3 bt (5 km).

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Ulasan

7.8

Baik

7.6

Kebersihan

9.8

Lokasi

7.8

Kakitangan & perkhidmatan

7.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 30 daripada 69 ulasan
Penilaian 8 - Baik. 18 daripada 69 ulasan
Penilaian 6 - Boleh diterima. 9 daripada 69 ulasan
Penilaian 4 - Lemah. 6 daripada 69 ulasan
Penilaian 2 - Teruk. 6 daripada 69 ulasan

Ulasan

Disahkan

10/10 Cemerlang

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice very relaxing accommodation
Menginap 2 malam pada Okt 2024
Disahkan

10/10 Cemerlang

Lynda

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a lovely place to stay so peaceful and quiet very close to the bathing house and a easy drive to Daylesford, plenty of places to eat and some nice walks too.
Menginap 2 malam pada Okt 2023
Disahkan

10/10 Cemerlang

Angela

It was secluded and close to spa
Menginap 1 malam pada Nov 2023
Disahkan

10/10 Cemerlang

Eryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
Menginap 3 malam pada Feb 2025
Disahkan

10/10 Cemerlang

Leonidas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
What a treat. This retreat has everything you need for a truly restful and relaxing stay. The enormous jetted tub, gas fireplace and cosy yet clean and minimalist furnishings made for a heavenly few days.
Menginap 3 malam pada Sep 2023
Disahkan

8/10 Baik

Sophie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lovely staff. Quiet and warm.
Menginap 1 malam pada Apr 2024
Disahkan

10/10 Cemerlang

Viviana

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I loved the tranquility of the area. The room was very space ,luxurious and extremely well appointed. I would definitely recommend it for a couple and I would come back.
Menginap 4 malam pada Sep 2023
Disahkan

10/10 Cemerlang

Neil

Sukakan: Kebersihan, kakitangan & perkhidmatan
Great position opposite the baths. Perfect for a romantic getaway - spa, wood /gas fire place. Cheers.
Disahkan

10/10 Cemerlang

Leslie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the retreat, awesome spa, super comfy king bed and lovely warm fire. Will definitely return. Thank you
Menginap 3 malam pada Apr 2023
Disahkan

10/10 Cemerlang

Lill

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The retreat was perfect. It had everything we needed for a lovely get away, even a welcome basket which was greatly appreciated and walking distance to the mineral springs. Would highly recommend !!!!
Menginap 3 malam pada Sep 2023
Disahkan

6/10 Sederhana

Corinna

Sukakan: Kebersihan
Great location, good sized room with a kitchenette which is convenient. It wasn’t what we were expecting; I wouldn’t describe it as luxury. The place could use a few updates: there were stains on the couch, the fireplace didn’t work, the audio system wasn’t usable without a cable which wasn’t present. There were no amenities for the spa which was a shame as it’s a good way to entice people to buy more products - it could be for purchase, give people the option! The bath was difficult to get in and out of and needed a step in as the sides were so high. The blackout curtains aren’t full blackout and a lot of light streams through from the night lights outside and in the morning. If you stay in one of the ground floor villas, be aware that you can hear those at the top walking up and down. I wouldn’t stay here again at that cost, it just wasn’t value for money. Much like staying in an Airbnb but no extra little touches that make a stay memorable.
Menginap 2 malam pada Jan 2024
Disahkan

2/10 Teruk

Raelene

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Unfortunately this venue did not deliver. Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
Menginap 2 malam pada Nov 2024
Disahkan

8/10 Baik

Damian

Sukakan: Kebersihan, kakitangan & perkhidmatan
The couch look like it’s had a life but beside that not bad
Menginap 3 malam pada Feb 2024
Disahkan

2/10 Teruk

Chelsey

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.
Disahkan

8/10 Baik

Elisabeth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
There was reception in the resort, you had to go to the Spa Mineral side, and then no information about how to contact anyone for after hours assistance. Housekeeping items were low. No steak knives, no tissues, lights above beds hanging a bit loosely. Needs some maintenance. Not walkable to anywhere except the mineral spa pool.
Menginap 2 malam pada Nov 2023
Disahkan

10/10 Cemerlang

Alice

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The villa was lovely, and located very close to all of the sights that my partner and I were there to enjoy. The only downside was that despite the welcome book stating there was access to Foxtel, there didn't appear to be a remote available for this purpose. There also was no aerial connected to the TV in the bed area. We had a somewhat uncomfortable experience with the amount of flies that gained access to the villa, however were very grateful for the can of Raid included with the room. Overall we had a lovely weekend and would be happy to stay here again.
Menginap 2 malam pada Mac 2023
Disahkan

6/10 Sederhana

Hock Guan

Sukakan: Keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan

5 star hotel badly maintained

From the exterior, the villa looks good and even upon entering seeing the private jacuzzi feels good but once we start staying there, we find the place very poorly maintained. The light at our living was not working, the workman came with his boots on and step all over the carpet and floor. The jacuzzi in our room has a hole on the side cover by a foam board! This is supposedly a 5 star hotel, it is quite unacceptable! There is no staff to ask if our stay was good or not, the whole place is just managed by a staff who is the spa. It is very disappointing.
Menginap 2 malam pada Jul 2022
Disahkan

8/10 Baik

XIAOGANG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

不错的住宿

非常不错的位置离公共温泉非常近，环境也不错，安静自然，冬天房间的壁炉非常温暖。房间设施齐全。
Menginap 2 malam pada Jul 2022
Disahkan

2/10 Teruk

Sharon

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We were told 3 pm check in. At 3 30 pm upon being given a key we entered a messy yet to be cleaned facility No time could be ogives as to when it would be available. We cancelled our booking
Menginap 1 malam pada Apr 2022
Disahkan

10/10 Cemerlang

Steve

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the privacy, the amenities, loved the room, loved the bathtub. Loved the staff and the hamper provided
Menginap 3 malam pada Jan 2022
Disahkan

10/10 Cemerlang

Edina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Romantic Get Away

My partner and I enjoyed a lovely stay. Really quiet, romantic and private. We loved the massive hot-tub!!! Would absolutely stay here again.
Menginap 2 malam pada Dis 2021
Disahkan

8/10 Baik

julie and Reg

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
High quality villa,luxurious shower,very comfortable bed. Gift pack of muesli,spa water and chutney a nice touch on arrival. Does need some touch ups as sink plug not working and walls need paint touch up.
Menginap 2 malam pada Ogo 2021
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Just a few problems with broken blinds and lack of tile strips and finishes. Broken blinds over bathing and showering area therefore should have been fixed before occupancy. As the broken pieces were on floor the staff would have been fully cognisant of these problems.
Menginap 2 malam pada Jul 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Beautiful views, luxurious spa bath, lovely atmosphere. Really comfy bed. Just took a little while to warm up when we first arrived.
Menginap 2 malam pada Mei 2021
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Modern apartment that could have been far more worthy of its nightly rate if the rooms were serviced each day, the spa plug didn't leak causing water to spray across the room and heater in the spa worked. Quite a bit of mould in the shower that could be tended to. Foxtel did not work and when we arrived the room was like an ice box and we didn't want to get undressed to have a shower.
Menginap 2 malam pada Mei 2021