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Reviews of The Retreat

3 out of 5
The Retreat
Mall Rd Manbari Basti, Darjeeling, WB

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sourav

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room which we booked for 3 people doesn’t have enough space. We had to upgrade with additional cost, post upgrade as an additional bed only mattress was given, there are other hotels which provide a cot with no additional cost at all. The cafeteria did not have enough food options, the bathroom once closed developed a pungent smell after sometime, we had to call room service for bathroom freshener time and again. Overall experience is average, i have lived in better hotels at same or lower cost.
Stayed 2 nights in May 2024