Daniel

"Check-in felt rushed and unwelcoming. We were handed wristbands, given our room number, and directed to scan a QR code for resort information—without any real orientation. There was no explanation of where our room was until I asked, no mention that the buffet was about to close (which would have ..."

"Disappointed with ci in. Tried to give substandard view not ov as paid for. Didn’t give water bottles at ck in, like everyone else, had to ask. Did not have robes and slippers, had to ask. Quiet zone at serenity pool not enforced. Food inconsistent at salty iguana, finally got a good meal thanks ..."

"The buffet was good, a lot of variety. The specialty restaurants were okay but room for improvement. Our room was always clean. The gym was small but had the essentials. The hotel is in a good location and close to Willemstad downtown (Otrobanda and Punda). The mangrove beach is a little rocky, suggested ..."