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Reviews of Comfort Inn & Suites Danbury-Bethel

2.5 out of 5
Comfort Inn & Suites Danbury-Bethel
80 Newtown Road, Danbury, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 103 reviews" "
Rating 8 - Good. 21 out of 103 reviews" "
Rating 6 - Okay. 6 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 5 out of 103 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I did like the breakfast
Stayed 1 night in May 2024
Response from Steven on 20 May 2024
Thank you we have a new improved hot breakfast!

8/10 Good

Magalis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and comfortable. Breakfast was good
Stayed 1 night in May 2024
Response from steven on 19 May 2024
We are so glad you had a great stay!warm Regards,Steven

10/10 Excellent

Luciano Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from steven on 19 May 2024
Yes!!!!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk folks were great. It was a bit noisy at night, routy guests.
Stayed 1 night in May 2024
Response from sms on 18 May 2024
it is our goal ,to always keep the hotel "peaceful" Thanks for the input..Regards,Steven

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from steven on 19 May 2024
Thanks!

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, hotel is very close to highways, shopping and food
Stayed 1 night in May 2024
Response from Steven on 12 May 2024
Winner winner!Thanks,Steven

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service
Hotel and room was clean. Staff was courteous and helpful.
Stayed 2 nights in Apr 2024
Response from Steven on 12 May 2024
We are super proud of our hotel!Best!Steven

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, bed was comfortable and the staff were very helpful. The price was very good.
Stayed 1 night in Apr 2024
Response from Steven on 11 May 2024
So glad to hear you had a great stay! This is always the goal!Warm Regards,steven

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Steven on 11 May 2024
Thanks!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent. Free breakfast was B-. Rooms A-
Stayed 2 nights in May 2024
Response from Steven on 20 May 2024
Wonderful!

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The comfort in is very spacious, shopping and local stores you can walk to with and plenty to eat and the stay was like being at home
Stayed 3 nights in Apr 2024
Response from Steven on 11 May 2024
I will let these great comments speak for themselves!Warm regards,Steven

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly peraonal
Stayed 1 night in May 2024
Response from Steven on 7 May 2024
Thank you!

10/10 Excellent

Anais

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly.
Stayed 1 night in Apr 2024
Response from Steven on 7 May 2024
Yes, we pride ourselves on these cornerstones!All the Best,Steven

10/10 Excellent

Lindoneia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just like we need
Stayed 2 nights in May 2024
Response from Steven on 7 May 2024
What a nice thing to say!Best,Steven

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Steven on 7 May 2024
Thanks!

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for us, easy access off the highway. They accommodated our request for main floor as we are travelling with our dog and also placed us next to an entrance which is so so helpful! The room was large, very quiet and clean and the hotel itself is very well maintained and very clean. There are many dining options within walking distance. The price was very reasonable for room and our dog. Great full breakfast with lots of options, we will definitely stay here next year!
Stayed 1 night in May 2024
Response from Steven on 3 May 2024
So glad you enjoyed your stay! We hope to see you soon. We are glad you loved our breakfast choices.Best,Steven SallowayFront Office Manager

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
So, the matress was terribly uncomfortable. The toilet was so low, almost like it belonged in an elementry school. The room was clean and spacious. We'll be checking out other hotels in the area for our next stay. This doesnt mean we won't be back, just considering other options.
Stayed 1 night in Apr 2024
Response from Steven on 2 May 2024
Please call me directly, for your next reservation. I promise I will give you a "CHOICE" experience!Regards,Steven Salloway

6/10 Okay

Robert

Ok.. hotel.. not the best, but not the worst I stayed in. Free breakfast same everyday with items such as syrup for waffles out by 7:30 AM.
Stayed 2 nights in Apr 2024
Response from Steven on 2 May 2024
Thanks for your thoughtful feedback!Steven SallowayFront Office Manager

10/10 Excellent

nanci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and updated. Loved the soap and shampoo dispensers as opposed to the tiny bottles other hotels provide. Bed was super comfortable
Stayed 1 night in Apr 2024
Response from steven on 26 Apr 2024
We are always trying to keep up with the times. Guests are finding the soap bars not very green and wasteful.Warm Regards,steven salloway

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Steven on 26 Apr 2024
Thanks!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Steven on 25 Apr 2024
Thanks!

10/10 Excellent

Stephen, Moorestown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, courteous service from beginning to end!! Excellent breakfast options.
Stayed 1 night in Apr 2024
Response from Comfort Inn & Suites Danbury Bethel on 22 Apr 2024
Thank you for the review

2/10 Terrible

Venkata

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place stinks and receives a major renovation. Couldn’t able to find plug in points. So bad, stay away from this place
Stayed 2 nights in Apr 2024
Response from Steven on 19 Apr 2024
I am interested in additional feedback from you please call the hotel directly.Regards,Steven SallowayFront Office Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn is a wonderful place to be. I loved my stay very well and will comeback!
Stayed 2 nights in Apr 2024
Response from Steven on 18 Apr 2024
Hi, thank you so much for the kind words. Our "work family" takes pride in what we do and think it is special too!All the Best!Steven SallowayFront Office Manager

10/10 Excellent

jennifer

Stayed 1 night in Apr 2024
Response from Steven on 18 Apr 2024
We appreciate the score!Warm Regards,Steven

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent
Stayed 1 night in Apr 2024
Response from Steven on 15 Apr 2024
Speed of service , great breakfast and super comfortable rooms too!Best,Steven SallowayFront Office Manager

10/10 Excellent

Yoshie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is very good location and safe.
Stayed 1 night in Apr 2024
Response from Steven on 15 Apr 2024
Yes it happens to be a great location. We are very close to everything!Warm Regards,Steven SallowayFront Office Manager

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from Steven at the front desk. Great value, rooms were large and amenities were very comfortable.
Stayed 1 night in Apr 2024
Response from steven on 15 Apr 2024
Thank you for the kind words. We do believe that traveling should be an enjoyable pleasant experience. It was truly a please speaking with you. I hope you will stop by again.All the Best,Steven SallowayFront Office Manager

10/10 Excellent

Hillary

Stayed 1 night in Apr 2024
Response from Steven on 2 May 2024
Thanks!

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Very easy check in/check out. Very friendly service. Plumbing was very noisy
Stayed 1 night in Apr 2024
Response from Steven on 12 Apr 2024
Thank you for your feedback. You will be happy to hear we are constantly updating our product based on guest feedback such as yours.All the Best,Steven SallowayFront Office Manager

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy access while traveling.
Stayed 1 night in Apr 2024
Response from Steven on 7 Apr 2024
Easy....What a great word when used in the context of travel. Stay safe,Best,Steven SallowayFront Office Manager

10/10 Excellent

Douglas

Stayed 1 night in Apr 2024
Response from Steven on 12 Apr 2024
Glad you liked us!

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from steven on 6 Apr 2024
Thanks!Regards,Steven SallowayFOM Manager

10/10 Excellent

zun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and Korean bbq/hot pot is next door!! Everything you need is nearby, walmart, starbucks, and all kind of foods. Plus I like their breakfast!
Stayed 2 nights in Mar 2024
Response from steven on 1 Apr 2024
the restaurant is great and unique! We love our location too! hope to see you soon.Warm Regards,Steven Salloway

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steven on 31 Mar 2024
Thank you. We are glad you enjoyed your stay with us.Best,Steven SallowayFront Office Manager

10/10 Excellent

Sara

Travelled with family
Good
Stayed 1 night in Mar 2024
Response from steven on 30 Mar 2024
Thank you for staying with us!warm regards,Steven SallowayFront Office Manager

8/10 Good

Michelle, Elkhart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Steven on 30 Mar 2024
Thank you for staying!Best,Steven SallowayFront Office Manager

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great check in quick and easy. I travel for work and value a clean, quiet hotel, along with staff that goes the extra mile. Would recommend to others and will be staying myself when back in the area for work.
Stayed 3 nights in Mar 2024
Response from steven on 28 Mar 2024
Thank you for noticing how hard the staff works. They even work harder on holidays! We try to make sure everybody gets to spend time with their families.Warm regards,Steven SallowayFront Office Manager

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the shower was great, and the breakfast was very good. There was even a nightlight in the bathroom!. Couple small quibbles. There is a switch inside the door, but it didnt seem to do anything. You have to get further into the room to turn on a light. Also, there was a screw loose on the tub faucet. Did not affect its functioning.
Stayed 1 night in Mar 2024
Response from steven on 28 Mar 2024
Thank you for the kind review. We take serious any repairs needed. You can always contact us immediately and we will make thing perfect. This "moment of truth" is what we strive for with every guest stay.Best,Steven SallowayFront Office Manager

10/10 Excellent

Abbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served it’s purpose
Stayed 1 night in Mar 2024
Response from steven on 24 Mar 2024
Hi thanks for your business

10/10 Excellent

john, Torrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room. Staff was super friendly and helpful.
Stayed 1 night in Mar 2024
Response from Steven on 22 Mar 2024
We are glad you had a wonderful stay with us. Our goal is to make your stay curated to your needs. we look forward to seeing you again soon!Warm Regards,Front Office ManagerSteven Salloway

4/10 Poor

Monique, Edison

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room had a bad odor AND the toilet was too low to the ground. It was like squatting.
Stayed 3 nights in Mar 2024
Response from Comfort Inn & Suites Danbury-Bethel on 21 Mar 2024
We are sorry you did not enjoy your stay. In the future notify us of the issue and we will resolve it for you by finding you a room that better suits your needs.

10/10 Excellent

Jessica, Mount Airy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for travelers. Easy on off the highway. Clean rooms, good breakfast and very friendly staff.
Stayed 1 night in Mar 2024
Response from steven on 18 Mar 2024
Thank you so much. We love giving a free "Hearty" breakfast!Be well,Steven SallowayFront Office Manager

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is a great guy. Kim is a great person too … thank you guys ..
Stayed 2 nights in Mar 2024
Response from Steven on 18 Mar 2024
Thank you so much! It was such a pleasure meeting you. While Kim is far from home I take great pride in calling her family. That is what we are here . That is what we will always be at this hotel.All the Best,Steven SallowayFront Office Manager

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steven on 20 Mar 2024
Thank you ! See you soon

8/10 Good

Dwayne

Liked: Staff & service, property conditions & facilities
Good experience. Np
Stayed 1 night in Mar 2024
Response from Comfort Inn & Suites Danbury Bethel on 15 Mar 2024
Thank you for leaving a review. We are glad you had a good experience.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially enjoyed the comfort and cleanliness of the room and the rest of the hotel that I used. Staff were pleasant and helpful. Would definitely stay again
Stayed 1 night in Mar 2024
Response from steven on 18 Mar 2024
Thank you Donna. I love hearing the staff helps our guests. We can't wait for you to stay here again.Warm Regards,Steven SallowayFront Office Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2024
Response from Comfort Inn & Suites Danbury-Bethel on 13 Mar 2024
We appreciate you taking the time out of your day to leave us a review. We hope to see you again in the future

10/10 Excellent

Evandreia, danbury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Steven on 11 Mar 2024
5/5! We are so glad you had a great stay!Warm Regards,Steven Sallowayfront office Manager